Principal Program Manager, Sales and Success Strategy Operations

Atlassian • Austin, TX

93d • $166,500 - $217,375

About The Position

We are looking for a highly organized and strategic Program Manager who will partner with senior leadership in a pseudo chief of staff type role. This role is essential in driving operational efficiency, supporting leadership, and enhancing business outcomes. The ideal candidate will streamline processes, improve decision-making, and ensure the smooth execution of key business reviews, communications, and cross-functional initiatives.

Requirements

• 10+ years of experience in program management, business operations, or strategy roles, preferably at a senior level within a global organization.
• Proven track record of partnering with senior executives to drive strategic initiatives and operational improvements.
• Strong leadership capabilities, with experience coaching and influencing senior stakeholders on content, communications, and decision-making.
• Expertise in establishing operational cadences and processes, with the ability to drive continuous improvement.
• Experience leading complex, cross-functional projects from inception through execution.

Nice To Haves

• Strategic thinker with exceptional problem-solving and decision-making skills.
• Strong leadership presence and ability to manage and influence senior executives.
• Ability to diagnose organizational challenges and implement effective, scalable solutions.
• Excellent facilitation skills for leading brainstorming and strategy sessions.
• Strong project management skills, with a demonstrated ability to manage complex and high-impact projects.
• Outstanding communication and presentation skills, with experience in internal communications at a global level.

Responsibilities

• Lead and continuously improve monthly and quarterly business reviews, coaching leaders on content and presentation.
• Partner with communications leads to drive global communications, fostering team engagement and cascading key information.
• Diagnose pain points and implement solutions to improve team effectiveness, decision-making, and access to information.
• Establish and manage key operational processes, such as leadership meetings and retrospectives, while continuously seeking improvements.
• Keep leadership informed on projects or programs that may impact the business, providing proactive insights and updates.
• Ensure leadership is prepared for program deadlines by coordinating necessary resources, information, and deliverables.
• Facilitate brainstorming sessions with functional leaders, guiding strategy development and crafting actionable plans.
• Lead or advise on complex strategic or operational projects, driving them from ideation to completion as needed.

Benefits

• Health and wellbeing resources
• Paid volunteer days
• Equitable, explainable, and competitive compensation programs
• Eligibility for benefits, bonuses, commissions, and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees