Principal Program Manager, Business

Circle • Los Angeles, CA

22h • Remote

About The Position

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com. What you’ll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you’ll be responsible for: Circle is looking for a Principal Program Manager to support partner-facing Business teams. As a member of the Circle Business team, you will play a critical role in helping our teams execute our go-to-market strategy. You will work closely with Circle’s customer-facing teams, ensuring that Business Development, Sales Engineering, Partner Marketing, Customer Care along with other cross functional teams have the project leadership, process development and operational support to be effective. You will lead internal projects to align the Business and cross-functional teams. You will influence change by implementing new processes and programs to support the strategy direction of the Business team.

Requirements

• 10+ years of experience in a project or customer-facing implementation role.
• Strong presentation and communication skills and the ability to confidently lead meetings with all levels of management.
• Planning and implementation skills, ability to schedule and manage tasks effectively.
• Conflict resolution and problem-solving skills.
• Organizational and multitasking skills.
• Experience using project management software.
• A strong interest in the future of global payments.
• A natural curiosity and deep care for understanding the business strategy of Circle.
• Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development.

Nice To Haves

• Experience in the payments, fintech or crypto industries.
• PMP certification.
• Experience/familiarity with Slack, Apple MacOS and GSuite.

Responsibilities

• Overseeing complex, cross-functional projects supporting Circle and Business team goals. This can include Business go-to-market activities or scoping and leading complex client implementations.
• Leading internal process improvement initiatives and organizing programs and activities on behalf of the Business team to align with business strategy.
• Working closely with Business leadership to ensure important changes and developments are communicated to the Business team by leading communication plans, internal meetings, and managing deliverables.
• Serving as Program Manager and facilitating operational strategy for the Commercial teams.
• Managing program reporting and developing metrics to evaluate and manage internal programs, identifying strengths and areas for improvement.
• Leading multiple projects at time, including projects involving international stakeholders across multiple time zones, while ensuring alignment with overall business goals.
• Coaching and developing team members regarding project methodology, management, communication strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees