Principal Product Operations Program Manager

Adobe•San Jose, CA

12d

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe GenStudio is redefining how marketing teams create, activate, and amplify content using generative AI. As Product Operations Lead, you will be the critical connector between Product, Design, Engineering, GTM, and Customer teams, driving operational discipline and efficiency across our product development lifecycle. You will establish scalable processes, manage business rhythms, and ensure product goals stay aligned with strategy and execution. This role is ideal for someone who thrives at the intersection of strategy, operations, and product management—someone who can see both detail and pattern and translate between product strategy and operating cadence. Why Adobe GenStudio GenStudio is at the forefront of generative AI innovation, enabling marketers to move from concept to campaign to ads/emails in minutes. You’ll join a team that blends creativity with data, helping to define how brands of the future operate .

Requirements

7+ years of experience in Product Operations or Business Operations, ideally in a fast-paced SaaS or enterprise software environment.
Great communication skills, with the ability to drive projects forward and synthesize complex updates for executive audiences.
Proven success building scalable operational systems and business rhythms across large organizations.
Strong understanding of product development workflows (Agile, dual-track models) and ability to optimize cross-functional collaboration across PM, Eng, and Design.
Analytical mindset with experience in defining and tracking KPIs, OKRs, and outcome-driven metrics.

Nice To Haves

Product Ops or Business Ops experience in GenAI product delivery
MBA or relevant business/technical degree.

Responsibilities

Drive operational rhythms for GenStudio product teams, including roadmap planning, quarterly business reviews (QBRs), OKR management, and sprint goal alignment.
Build frameworks, templates, and dashboards that improve product visibility and decision-making clarity across leadership.
Manage product planning processes and maintain product roadmap.
Create frameworks that help product teams prioritize ruthlessly distinguishing must-haves from nice-to-haves across competing stakeholder requests
Facilitate strategic alignment sessions and offsites that ensure clarity across GenStudio product portfolio.
Partner with Product and Data teams to define key performance metrics, track progress, and identify optimization opportunities across product delivery and adoption.
Build feedback loops synthesizing data from customers, GTM, and design partners into actionable insights for Product leadership.
Build dashboards and reporting systems that give leadership real-time visibility into product health, customer adoption, feature usage, and business outcomes
Manage product launch readiness across Product, Engineering, Design, GTM, Legal, Privacy, and Customer Success
Coordinate resource planning and headcount allocation across product teams in partnership with Engineering and Design leadership
Drive alignment between product roadmaps and GTM — ensuring launches are properly supported with enablement, marketing, and customer success resources
Remove operational blockers that slow teams down—whether process gaps, tooling issues, or organizational friction
Brief the Head of Product for key meetings with customers, analysts, and executive stakeholders
Prepare executive updates for Adobe leadership summarizing product progress, key decisions, risks, and business outcomes
Translate product strategy into compelling narratives for different audiences: engineering teams, sales organizations, customer executives