Principal Product Marketing & Development - Smart Home Products
About The Position
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it. We’re looking for a Principal Product Manager focused on growth, adoption, and monetization for our smart home security product. This role sits at the intersection of product, marketing, and sales, with a mandate to drive customer acquisition, activation, upsell, and retention.
Requirements
- 4–8+ years in product management, growth, or a related role (e.g., growth marketing, product marketing, commercial strategy).
- Proven track record driving customer acquisition, conversion, or retention in a subscription or consumer service.
- Strong analytical skills; comfortable with funnels, cohorts, and experimentation.
- Experience collaborating with marketing, sales, and channel teams.
- Ability to translate business goals into concrete product and go-to-market initiatives.
- Excellent communication and storytelling skills—able to influence stakeholders at multiple levels.
Responsibilities
- Define and own the growth strategy and roadmap for the product, aligned to business targets (subs, ARPU, attach rates, retention).
- Lead initiatives that improve: Awareness and consideration among target segments. Conversion through digital and assisted sales channels. Setup/activation completion rates for new customers. Cross-sell and upsell of add-on services/devices.
- Collaborate with marketing and channel teams to: Develop customer segmentation and value propositions. Design and launch campaigns across digital, retail, and care channels. Optimize landing pages, funnels, and offers.
- Work with analytics to: Define and track funnel KPIs and growth metrics. Run experiments (A/B tests) to improve conversion, engagement, and LTV. Build and maintain dashboards that inform decision-making.
- Influence pricing & packaging decisions to balance growth, profitability, and customer value.
- Serve as the voice of the business in product discussions, ensuring that new features drive measurable growth outcomes.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
