Principal Product Manager - CTJ - TS/SCI

Microsoft • Redmond, WA

10h • Hybrid

About The Position

You will join a team operating at the center of Microsoft’s most strategic and technically complex Government and industry partnerships. You’ll be part of a group that bridges deep product expertise with the realities customers face when deploying mission‑critical solutions across regulated and air‑gapped cloud environments. In this team, you will help shape how Microsoft responds to high‑visibility customer needs, clarify ambiguous requirements, and coordinate the right engineering and product leaders to accelerate outcomes. You will thrive here if you enjoy solving hard problems, influencing across organizational boundaries, and representing Microsoft with clarity, confidence, and credibility in front of some of our most demanding partners.
As a Product Manager in this role, you will lead strategic customer engagements where technical requirements are complex, stakes are high, and rapid clarity is critical. You will translate customer asks into actionable product needs, coordinate engineering teams across Microsoft to validate paths forward, and ensure escalations move from confusion to resolution with discipline and transparency. You will operate as the connective tissue between customers and product groups, helping partners understand what’s possible today and what can be engineered for tomorrow. This opportunity will allow you to accelerate your career growth, develop deep cross‑Microsoft product and engineering acumen, and hone your ability to drive clarity and execution across highly technical organizations. Flexible work options are available, and you can work from home partially based on business needs.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
• Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Responsibilities

• Anticipate and analyze customer needs across multiple feature areas, using qualitative feedback and telemetry to identify patterns, uncover unmet requirements, and shape actionable problem statements for high‑visibility engagements.
• Lead cross‑customer and cross‑team engagement sessions to collect insight, validate understanding, and ensure technical and business requirements are interpreted correctly for complex, regulated, or air‑gapped cloud scenarios.
• Act as a subject‑matter expert in competitive and market analysis, bringing informed perspective into customer escalations, scenario design, and tradeoff decisions that influence Microsoft’s direction in sensitive Government and industry environments.
• Draft and refine product framing and strategy documents that translate ambiguous customer asks into clear scenarios, user stories, integrated workflows, and roadmap proposals spanning multiple product areas.
• Own roadmap definition for your feature areas, prioritizing backlogs, identifying dependencies, negotiating tradeoffs with engineering partners, and adapting plans as new customer inputs emerge.
• Define and track success and performance metrics for strategic customer engagements, partnering with engineering and data science teams to establish responsible telemetry, analyze outcomes, and drive data‑grounded decisions.
• Drive scenarios from private preview through public preview to general availability, partnering with Product Marketing and cross‑functional teams to define release criteria, customer‑ready narratives, and change‑management plans.
• Embody our culture and values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level