Principal Product Manager - Atlanta or Charlotte

Truist Bank • Charlotte, NC

11d

About The Position

Responsible for managing the strategic and tactical aspects of a complex product portfolio, focusing on delivering innovative digital onboarding and servicing capabilities that meet the needs of our commercial markets. This role requires an experienced technical product manager with extensive knowledge in product lifecycle management, strategic planning, market analysis, and agile methodologies. The Product Manager III will be responsible for will be responsible for owning the end-to-end product lifecycle for onboarding capabilities, ensuring seamless integration with servicing and account management platforms, as well as managing product lifecycle processes including ideation, strategy, development, management, marketing, communication, commercialization, profitability, sales support strategies, and ongoing monitoring and risk management, ensuring alignment with Truist’s strategic goals. The Product Manager III serves as the business lead for a large-scale, multi-year onboarding transformation initiative, driving alignment across technology, operations, compliance, and business stakeholders, and defines and communicates a clear roadmap for digital onboarding aligned with business objectives. The Product Manager III is a thought leader, has business goals tied to Objectives and Key Results (OKRs), and is responsible for developing and maintaining a strategic delivery roadmap that supports those business objectives. In this position, the person must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). In addition to having experience using a Scaled Agile development framework, the ideal candidate must have a proven track record of successfully executing large-scale digital onboarding initiatives to deliver complex capabilities like document exchange, eSignature, deposit account opening, treasury intake, and status tracking. This person should be able to work seamlessly with both business stakeholders and technology teams to prioritize the highest value items for delivery.

Requirements

• Bachelor's degree in related field or an equivalent combination of education and related work experience.
• 10+ years of relevant financial services or consulting firm experience, working on teams with responsibility for strategic planning, product management, sales force effectiveness and industry analysis.
• Strong product management, design and development skills.
• In-depth and broad knowledge of Treasury Solutions applications and products.
• Strong leadership, management and marketing skills.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication, presentation, organization and time management skills.
• Superior influencing, negotiation and conflict management skills.
• Advanced knowledge of payments systems and practices.
• Superior financial and competitive analysis skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Nice To Haves

• Master’s degree in Business Administration
• Certified Treasury Professional (CTP) designation and/or Accredited Automated Clearing House (ACH) Professional (AAP) certifications
• Creative problem solver; demonstrated marketing and research skills
• Ability to create strong strategic plans and business cases for new opportunities
• Ability to synthesize complex information to communicate effectively with teammates at all levels

Responsibilities

• Plan, promote, manage and coordinate activities for assigned product portfolio and ensure synergy with related product line managers to meet objectives.
• Document and socialize concepts for new products and/or line extensions to meet existing or anticipated market needs; present to management as appropriate.
• Support development of new products and/or lines extensions as required pursuant to pre-established product development processes.
• Manage product line direction through leading and participating in ongoing assessment of current products, pricing, and position; systematically develop and evaluate opportunities for new products and/or line extensions; and identify new target markets and related strategies.
• Lead the development, execution and maintenance of a product profit and loss and product family business plan that provides current market information, including sales and gross profit margin history, year to date actuals and projections, key market position, sales channels and competitive strategies, pricing, market share, and product lifecycle and evolution plans.
• Lead the development and presentation of monthly, quarterly and annual product line update reports, as directed.
• Initiate and encourage continuous process improvement by developing ways to assess and maximize opportunities for change.
• Establish, socialize and manage development of clear pricing strategies, discount structures, and guidelines for all sales channels and target markets; analyze market data, competitive data, segment data, revenue/cost/profitability data and product/product line strategy.
• Lead the development of volume forecasts based on historical trends, market environment, business plan and pricing strategy impacts.
• Initiate and participate in the prioritization of development and promotional projects for the product line and partnership with sales partners.
• Support sales through joint sales calls to key clients; trade show support and conference calls.
• Initiate and maintain awareness of the competition and other market forces affecting the product line, through effective networking and research.
• Act as a mentor and/or team lead to junior product managers, product associates and analysts.
• Adhere to and follows all applicable policies and procedures; proactively escalate issues and risks to senior leadership's attention.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees