Principal Product Manager - Workday AI

Workday, Inc.•Pleasanton, CA

32d•Hybrid

About The Position

Join the Workday AI organization, where you'll be building and supporting state-of-the-art AI capabilities that power Workday's product suite. You'll be working with a cross-functional team that ships frequently, iterates rapidly, and is supporting millions of users of Workday's products. We are looking for a dynamic Principal Product Manager to own the delivery of AI-powered agents within Workday. You will either be building customer-facing agents or building infrastructure and frameworks that Workday's application team can use to deploy to customers.. You will be responsible for working at high velocity to experiment, innovate, develop, iterate and scale AI agents, collaborating closely with domain-specific Product Managers to maximize the impact of our technology. This role requires a unique combination of execution speed, inspiration and a deep curiosity about emerging AI techniques. You will play a key role in shaping our approach to AI agents, ensuring we deliver cutting-edge solutions that drive real business value.

Requirements

7+ years of product management experience
5+ years of experience with SaaS/B2B
Technically proficient (even if not a coder) on how AI and LLM-powered technology works
Passion and empathy for customers and a proven track record as a customer advocate
Experience managing stakeholders and working collaboratively and cross functionally with a product portfolio
Experience bringing new product offerings to market
Steadfast focus on user-centric design, data, research, and well-honed judgment
Bias for decisions and actions and comfortable making big decisions on the minimal amount of information needed for it.
Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners
Good communication and presentation abilities, both written and verbal

Nice To Haves

Previous experience at AI centric or data centric companies a plus
Previous early stage startup experience a plus
You've worked in unstructured, fast moving environments like early stage startups, and thrived in it.
You are passionately following the latest in AI products and emerging technologies and trying them out, exploring possibilities, and have experimented with many of the technologies on your own
You are driven to action, progress, and decisions and are comfortable pushing on product deliveries with best available incomplete information and get your motivation from building/delivering
You are organized and capable of tracking dozens of moving pieces and managing the many stakeholders that you work with at a company like Workday
You excel at learning and understanding customer pain points quickly based on public information, internal information, and customer conversations, and can get up to speed on complex customer painpoints in a fraction of the time a typical PM would
You're excited to build products that bring the latest AI technology to Workday's massive customer base.

Responsibilities

Build and ship state of the art AI capabilities or infrastructure
Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities.
Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems
Be the product champion externally, and voice of the customer internally
Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays.
Manage Early Adopter programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation
Collaborate with development teams in flight to validate value for customers, drive adoption, and enable the field, CX, implementers on our AI work
Communicate new capabilities to various audiences clearly and in an understandable way for them
Work with the product teams to identify value outcomes and measurable metrics to quantify the value of our AI investments

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