Principal Product Manager, Technical

QXO, Inc. • Greenwich, CT

59d • $200,000 - $350,000

About The Position

As a Principal Product Manager, Technical, you will lead the vision, strategy, and roadmap for next-generation eCommerce capabilities that power seamless, intelligent customer experiences. You will define and drive complex, cross-functional product initiatives that leverage emerging technologies - including autonomous agents, machine learning, and distributed systems - to transform the digital commerce landscape. This role requires a proven technical product leader who can influence at the organizational level, align multiple product areas around a unified strategy, and deliver measurable impact on customer engagement and business growth. You will serve as a thought leader and mentor to other PMs, while collaborating closely with engineering, UX, and applied science teams to define and deliver scalable, high-performance systems.

Requirements

• 10+ years of experience in Product Management, with at least 5+ years in a technical product management role delivering complex, distributed systems or platforms.
• Proven success owning and scaling technical products from concept through launch and post-launch optimization.
• Deep experience collaborating with engineering and data science teams on system design, APIs, ML-based systems, and platform infrastructure.
• Strong understanding of commerce systems architecture, including order management, personalization, content, and product catalog.
• Exceptional ability to influence cross-functional leadership, prioritize effectively, and make strategic trade-offs.
• Demonstrated experience with 'build vs. buy' evaluations and partnerships with third-party vendors and platforms.
• Excellent communication, storytelling, and stakeholder management skills.
• Bachelor's degree in Computer Science, Engineering, or related technical field; or equivalent experience.
• Experience with customer data platforms (CDPs), CRM tools, campaign orchestration systems, personalization engines, or attribution modeling platforms.

Nice To Haves

• MBA or advanced technical degree (e.g., MS in Computer Science, Data Science, or Engineering).
• Experience leading initiatives in eCommerce, MarTech, AdTech, or Pricing platforms.
• Proven track record of building customer-facing digital experiences (B2C or B2B).
• Experience scaling large commerce platforms and integrating advanced personalization or recommendation engines.
• Familiarity with experimentation platforms, A/B testing, and real-time performance optimization.
• Experience working closely with applied science teams to deploy ML-driven or autonomous systems in production environments.

Responsibilities

• Own the strategic product direction for core eCommerce systems - including account services, order lifecycle, personalization, catalog, and content infrastructure.
• Set and communicate a long-term product vision that aligns with company strategy and drives innovation across the digital commerce ecosystem.
• Lead and inspire cross-functional teams (engineering, UX, data science, and operations) to deliver high-impact, customer-centric solutions.
• Drive architectural and platform-level decisions, ensuring solutions are scalable, performant, and resilient across multiple services and touchpoints.
• Develop and manage multi-year roadmaps for platform capabilities, balancing near-term execution with long-term scalability.
• Influence technical direction and drive integration of advanced technologies such as AI-driven personalization, autonomous decision-making, and predictive commerce.
• Leverage experimentation, data analytics, and research to inform priorities, measure success, and continuously optimize the customer experience.
• Represent the product organization in cross-functional leadership forums, influencing business strategy and investment decisions.
• Mentor and guide other PMs, establishing best practices for technical product management and scalable product development.

Benefits

• Annual performance bonus
• Long term incentive (equity/stock)
• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 15 days of paid time off during their first year (4.62 hours for every 80 hours worked) and increased accruals after five years of service.
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 5,001-10,000 employees