Principal Product Manager, Technical - IAM

T-Mobile • Bellevue, WA

15d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role is critical to maintaining and evolving T-Mobile’s cybersecurity posture by leading the Workforce Identity and Access Management (IAM) product portfolio. The Principal Product Manager, Technical will provide strategic and technical leadership to ensure secure, compliant, and efficient identity lifecycle and access governance across the enterprise. It is essential in addressing increasing demand for secure workforce enablement, managing growing regulatory expectations, and driving modernization initiatives in the IAM space. The Technical Product Manager is the ultimate "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, technical capability and knowledge, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. Day to day activities or responsibilities include: conducting market research; writing features or user stories; determining specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed. Our team is dynamic where no day is the same, and we are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today!

Requirements

• Bachelor's Degree Computer Science, Engineering, IT or equivalent experience.
• 8+ years’ experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company / application / product environment.
• More than 10 years Relevant Product Management experience in an agile software product development environment.
• Business Operations Demonstrates - complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills.
• Business Analysis - Demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
• Technology - Mastery level understanding of platform technologies and components such as security, performance, optimization, API integration.
• Agile Methodologies - Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
• Technical Writing - Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences.
• Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.
• Communication - Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.
• SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.
• Integration Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc.
• DevOps Mastery of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.

Nice To Haves

• Certified Scum M aster (CSM)
• Scrum Product Owner Certification (CSPO)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP)

Responsibilities

• Vision, Strategy, and Analysis Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities. Designs and drives end user product research. Partners with business, internal/external team members and Leadership to understand current customer experience, identifies areas of opportunity. Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data. Uses rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. Works with collaborators and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations. Owns product feature set or technical improvements to improve customer experience. Leads discussions with external third parties to assess partnerships and licensing opportunities.
• Customer Evangelist Leverages customer insights for product vision, strategy, roadmap, priorities. Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities. Tests ideas with real customers to ensure that the product deliver the desired benefit.
• Product Execution & Technical Delivery Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest level complexity products with multiple transactions and touchpoints across many teams. This work may include creation of prototypes. Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams. Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc. Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 9+ Agile / Scrum / Sprint teams, often with dependencies on other internal and external teams. Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap. Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority. Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule. Manages and maintains efficient flow of just-in-time feature and story elaboration activities across all Agile Teams throughout execution, typically maintaining 2 iterations (Sprints) worth user stories ‘ready’ for Dev in Team Backlogs. Generates and maintains dashboards and reports that track product health and success metrics, technical KPI’s. Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings. Runs beta and pilot programs with early-stage products and samples. Anticipates and communicates technical challenges to partners and makes educated trade-off decisions with the team. Manages development of adoption tools and training materials. Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence). Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD;
• Relationship & People, Professional Development Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering. Works with outside partners and other third parties. Develops positive working relationships with Customer groups or Customer Representatives. Regularly mentors and provides informal coaching to other Product Management staff, as well as other members of Product Team. Presents at educational workshops; reviews professional publications; establishes personal networks; participates in professional societies. Develops adoption tools and training material for Technical Product Management team.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees