Principal Product Manager - Technical, GenAI Evaluation Media (GEM)

Amazon•Seattle, WA

About The Position

Passionate about creating visual customer experiences that push the boundaries at the forefront of Agentic AI? The North America Stores GenAI Evaluation Media (GEM) team is seeking an experienced Software Development Manager to help shape the future of visual shopping experiences. We're building CXs and foundational capabilities to understand, enhance, and generate real-time GenAI imagery, videos and CXs that inspire customers and drive purchase confidence, towards our vision to be the leader in visual media. Specifically, the charter will focus on visual agentic experiences, multi-modal personalization, and real-time image/video generation, looking ahead as customer shopping continues to inspirational assistant-driven experiences. We are looking for builders and disruptors who are not afraid to innovate for customers, business and technical acumen, exemplary interpersonal and communication skills, and a passion for GenAI technologies. To succeed in this role, you need to be a self-starter who enjoys bringing clarity, simplicity, and direction to highly ambiguous challenges. You enjoy building partnerships and alignment with peers and senior leaders. You dive deeply into data and openly welcome debate to form high-judgement views. You know when to go slow because you need to learn more and build trust, and when to move fast to bring decisions to a close. Once a direction has been set, you guide and influence on executing with speed and rigor in designing experiments, building with applied scientists and engineers, analyzing results, and flexibly iterating towards success to better serve the overall vision. You will be successful in this role if: • You exhibit strong business and technical acumen • You are able to take a complex customer need and transform it into the right product strategy, roadmap, and requirements • You love diving deep into data and can roll up your sleeves to get the job done • You have good interpersonal skills and you can influence cross-functional teams and dependencies to achieve goals • You are comfortable making smart CX vs. time-to-market trade-offs, and ruthlessly prioritize roadmaps to deliver results

Requirements

Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience technical product management
Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
Experience leading engineering discussions around technology decisions and strategy related to a product
Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority

Nice To Haves

Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
7+ years of end to end product delivery experience
Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Responsibilities

Define the vision for your product space and outline a roadmap that has the potential to significantly impact Amazon’s business and customer experience.
Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing senior leadership, peers and partner teams.
Partner with scientists, engineers and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of customer-facing experiences at scale.
Drive data-informed decisions through customer research, behavior analysis, and performance metrics
Manage prioritization and trade-offs for speed to market, performance, and features.
Stay abreast with industry trends and GenAI offerings