About The Position

Ready to build agentic AI products that solve organizations' critical operational challenges? Delivering exceptional customer experiences demands high-performing production systems that are reliable, efficient, and continuously improving. Our agentic AI products help organizations take their operations to the next level. We're seeking a driven Principal Product Manager who blends product expertise with technical understanding. The ideal candidate is skilled at translating customer needs into product features, collaborating with engineering teams, and contributing to our product strategy. You'll work closely with customers to solve complex operational challenges, help shape our product roadmap, and play a key role in bringing innovative AI solutions to market. We're looking for someone ready to make a significant impact in a rapidly evolving field, helping customers move from reactive operations to proactive, AI-driven excellence. About the team Agentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create groundbreaking technologies. If you're passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you.

Requirements

  • 7+ years of working as a Technical Product Manager experience
  • 5+ years of technical (software development, network development, IT, other related) experience

Nice To Haves

  • Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Responsibilities

  • Contribute to product strategy and roadmap for agentic AI solutions in operational excellence
  • Gather and analyze customer feedback to inform product decisions
  • Define and prioritize features that address key customer pain points
  • Collaborate with engineering teams to deliver innovative solutions
  • Support go-to-market activities, including pricing and packaging recommendations
  • Work cross-functionally with other AWS teams to ensure seamless integration

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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