Principal Product Manager - Technical, DEX

Amazon.com • New York, NY

81d • $161,900 - $279,900

About The Position

Our Global Delivery Experience (GDCX) team is passionate about creating world-class customer journeys for both Prime and Non-Prime members. We're a collaborative, forward-thinking group dedicated to understanding and anticipating customer needs across different markets and segments. Your work will directly impact how millions of customers experience Amazon's delivery services, making each interaction more intuitive, transparent, and delightful. We're seeking an innovative Product Manager to revolutionize delivery experiences for non-Prime customers, creating strategic pathways that delight customers and drive membership growth. In this pivotal role, you'll craft transformative solutions that bridge customer needs with Amazon's global delivery ecosystem.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management

Nice To Haves

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement

Responsibilities

• Develop a comprehensive, multi-year strategic vision for non-Prime customer delivery experiences
• Create and refine product requirements, collaborating closely with engineering teams to launch innovative features
• Prioritize and implement new capabilities in partnership with worldwide product teams
• Conduct deep customer research to identify emerging insights and market trends
• Analyze and report on critical performance metrics to drive continuous improvement

Benefits

• Equity
• Sign-on payments
• Full range of medical benefits
• Financial benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees