Principal Product Manager Technical, Device Analytics Services

Amazon • Denver, CO

2d

About The Position

Do you want to define the future of Out-of-Box Experience (OOBE) for Amazon's
entire device portfolio? The Frustration-Free Setup team is hiring a Principal
Product Manager - Technical to build a scalable, consistent OOBE solution that
will run across all Amazon device product lines—from Alexa devices to Fire TV,
Fire Tablets, and Kindle—impacting millions of customers from their first moment
with our products.

 The Frustration-Free Setup team provides foundational setup and connection
experiences for smart devices that result in reduced friction for customers. We
provide first party and third-party device makers Software Development Kits
(SDKs) and Application Programming Interfaces (APIs) that are easy to integrate,
so they can focus on creating unique product experiences.

 We're now expanding our mission to revolutionize the Out-of-Box Experience
across Amazon's device ecosystem. You'll lead the development of a unified,
scalable OOBE solution that ensures customers have a consistent, delightful
setup experience regardless of which Amazon device they purchase. This involves
building frameworks and standards that all product lines will adopt, requiring
deep collaboration with Fire TV, Alexa, Kindle, Tablets, and other device teams
to balance consistency with product-specific needs. Your decisions will impact
potentially every Amazon device shipped, making this a true platform play with
company-wide impact.

Requirements

• 8+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management
• Experience contributing to engineering discussions around technology decisions and strategy related to a product

Nice To Haves

• Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• Experience working with and influencing senior level stakeholders

Responsibilities

• Identify opportunities to improve the customer Out-of-Box Experience
• Standardize OOBE across all Amazon devices
• Work with every device product line, data engineering/science teams, business intelligence, development teams
• Present your work to our executives
• Motivate team members, inspire action, and collaborate with management to develop creative solutions to hard technical problems
• Tackle complex and ambiguous initiatives that span numerous systems and organizations across the Devices business (Echo and Alexa, Fire TV, Kindle, Fire Tablet)
• Own the communication, coordination, and execution of a long-term, multi-year product vision

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal