Principal Product Manager - Tech, Viewer Experience, Prime Video Global App Experience

Amazon • Culver City, CA

24d

About The Position

Prime Video is a first-stop entertainment destination offering customers a vast
collection of premium programming in one app available across thousands of
devices. Prime members can customize their viewing experience and find their
favorite movies, series, documentaries, and live sports – including Amazon MGM
Studios-produced series and movies; licensed fan favorites; and programming from
Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+.
All customers, regardless of whether they have a Prime membership or not, can
rent or buy titles via the Prime Video Store, and can enjoy even more content
for free with ads.

Are you interested in shaping the future of entertainment? Prime Video's
technology teams are creating best-in-class digital video experience.

As a Prime Video technologist, you’ll have end-to-end ownership of the product,
user experience, design, and technology required to deliver state-of-the-art
experiences for our customers. You’ll get to work on projects that are
fast-paced, challenging, and varied. You’ll also be able to experiment with new
possibilities, take risks, and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to
make Prime Video even better for our customers. With global opportunities for
talented technologists, you can decide where a career in Prime Video Tech takes
you!

Help make Prime Video's content-watching experience innovative and world class!
You will help ensure the experience of watching content on Prime Video is
delightful and consistent across devices and content types. You will have
end-to-end ownership of product, user experience, design, and technology. Prime
Video's scale and selection is unprecedented, so you will get an opportunity to
work on fast-paced and challenging projects where you get to define a customer
experience that will be used by millions of viewers, across 100s of devices
(Living Room and Mobile), in 250+ countries. You will participate in developing
the strategy and vision and create a product roadmap to execute on that vision.
This role is inherently cross-functional; you will work closely with science,
engineering, project management, design, operations, finance, legal, business
development, customer service, content acquisition, and executive teams to bring
products to market. You will develop and grow product opportunities, and enhance
our customer experience.

We are looking for a hands-on leader who is highly analytical, resourceful,
customer focused, and team oriented. You have a consistent track record of
taking on end-to-end ownership and successfully delivering results in a
fast-paced and dynamic business environment. You are comfortable presenting your
point of view to influence stakeholders and senior leadership. You excel through
innovation, creativity, and attention to detail. You are a collaborator who
flourishes in a large organization. You have experience working directly with
applied scientists and software engineers to deliver customer-facing technology
products. You are technically savvy and can weigh in on the pros and cons of a
technology choice while providing your opinion on trade-offs.

Requirements

• 4+ years of end to end product delivery experience
• 8+ years of technical product or program management experience
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience leading engineering discussions around technology decisions and strategy related to a product
• Experience technical product management
• Experience working with and influencing senior level stakeholders
• Experience with AI/ML technologies

Nice To Haves

• Experience in project management methodologies, business analysis, or process improvement
• Master's degree in a technical field, or Master of Business Administration
• Experience with machine learning (ML) tools and methods
• Experience reviewing user research and data to build a strategic and user-friendly design
• 5+ years of planning, designing, developing and delivering consumer software experience
• Familiarity with modern GenAI or LLM tools

Responsibilities

• Develop a deep understanding of the Prime Video customers and the current viewer experiences. Experience running voice of the customer programs to guide product decisions.
• Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.
• Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience.
• Own the development of detailed product requirements documents.
• Work cross-functionally with science, engineering, design, and project management teams to deliver on the product roadmap.
• Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: marketing, content acquisition, legal, finance, customer service, and operations.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level