Principal Product Manager -Tech, Payment Acceptance & Experience Cost to Serve

Amazon • Arlington, VA

23d

About The Position

Are you passionate about payments and customer experience? Do you have a track
record of delivering on high impact business initiatives? Do you love diving
deep to solve problems? Come and experience a company and team who focus on the
customer first!

Our vision is to build the most trusted, intuitive, and accessible payment
experience on earth. We enable new and existing shoppers anywhere in the world
to pay, on and off Amazon, using their preferred payment method that works in
the ways in which they are accustomed. We delight our non-shopping customers
such as Sellers, developers, and internal Amazon businesses with seamless,
supported experiences. We provide technology solutions that are portable and
expandable across businesses, services, and points of customer interaction. We
are the stewards of Amazon’s “cash register,” delivering top line growth through
improved conversion, and free cash flow through lower direct costs and reducing
operational overhead.

As one of the largest e-commerce companies in the world, Amazon processes
billions of secure on-line transactions via a number of payment mechanisms,
including credit cards, debit cards and bank payments. Amazon is known across
the globe as the most trusted company on the internet.

Amazon’s Payment Acceptance and Experience organization is seeking a true
product team leader, who is passionate about building consumer products that
deliver value to our customers. In this role, you will be working with internal
clients, engineering teams and external partners to define and innovate cost of
payments solutions that can scale across the company. You will own productizing
and evolving existing services to allow Amazon to enable new ways to optimize
cost of payments. Additionally, you will be responsible to influence tech
architecture within and outside the company to facilitate next-generation cost
of payments optimization across the globe.

This role will require working with and across multiple teams and geographies.
This role requires someone who has proven experience in delivery of high
quality, scalable and innovative solutions. The successful candidate will have
exemplary program management skills; not only in terms of process, but also in
terms of communication skills and organizational agility. We like to have fun
while we work, this person should too.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• 6+ years of technical product or program management experience
• Experience with end to end product delivery
• Experience with 3DS Authentication and working knowledge of PSD2 requirements

Nice To Haves

• Experience leading engineering discussions around technology decisions and strategy related to a product
• Experience in payments or fintech space, and in working with customer-facing products

Responsibilities

• Product roadmap planning
• Strategic business planning
• Technical architecture evaluation
• Product launch, operations and analytics
• Own delivery against high visibility, company-wide goals
• Drive cross-functional alignment with senior leaders across Payments, Finance, Tax, Accounting, and Legal

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level