Principal Product Manager - Tech (ES), Just Walk Out Technology

Amazon • Seattle, WA

83d • $163,000 - $281,800

About The Position

The Principal Technical Product Manager will own the strategic evolution of how JWO creates, measures, and maximizes customer value across our expanding portfolio of retail partnerships. You will be responsible for establishing the measurement infrastructure and frameworks that definitively prove JWO's business impact while driving revenue optimization through strategic pricing experiments and market expansion across diverse retail verticals. This role requires partnering directly with enterprise customers to quantify value realization, optimize pricing strategies, and lead JWO's expansion into new verticals and customer segments. You will work with customers to measure and communicate the tangible business value JWO delivers, establishing comprehensive frameworks that transform abstract technology benefits into concrete ROI metrics that drive executive decision-making. You will partner with pricing teams to conduct sophisticated experiments that optimize our revenue model across different store formats and verticals, balancing customer value creation with Amazon's commercial objectives. Additionally, you will strategize which verticals represent the highest-opportunity expansion targets and work across JWO's product portfolio (Merchant Experience, Retail Integration, Shopper Experience) to systematically close product gaps that unlock these new opportunities.

Requirements

• 7+ years of working as a Technical Product Manager experience
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Nice To Haves

• 4+ experience working with external Enterprise customers
• Advanced degree (MBA, MS) in relevant technical field
• Experience with Amazon's retail technology systems or AWS services
• Knowledge of retail industry trends, regulatory requirements, and competitive landscape

Responsibilities

• Establish comprehensive frameworks and infrastructure to measure value realized by customers through JWO technology implementation
• Design and implement metrics systems to quantify customer ROI and business impact across different verticals and store formats
• Partner with customers to develop value realization measurement methodologies and reporting mechanisms
• Create dashboards and reporting tools to track and communicate value delivery to both internal stakeholders and external customers
• Lead JWO business expansion initiatives by identifying and prioritizing new opportunities
• Develop go-to-market strategies for entering new verticals and customer segments
• Conduct market analysis to identify product gaps across JWO experiences for customers and partner with other Product Managers to bridge them
• Collaborate with cross-functional teams to define product roadmaps that address identified market gaps and expansion opportunities
• Partner with pricing teams to optimize pricing strategies for JWO offerings across different verticals and store formats
• Design and execute pricing experiments to maximize revenue while maintaining customer value proposition
• Analyze pricing elasticity and competitive positioning to inform strategic pricing decisions
• Work directly with customers to understand their business objectives and measure JWO's impact on their operations

Benefits

• Medical, financial, and/or other benefits
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree