Principal Product Manager, Search

Axon•Seattle, WA

57d•Hybrid

About The Position

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Our mission is to protect life. We're out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing public safety agencies with state-of-the-art devices, software, and services they need to successfully serve and protect their communities. In the next few years, we're going to accelerate evidence collection, organization, and review, so officers can spend less time sorting through media and more time building relationships and keeping their communities safe. It's a big mission, but it's one we'll pursue relentlessly every single day. Your Impact This position is a Principle Product Manager within Core DEMS, the team responsible for the backbone of our evidence ecosystem-including ingestion, search, organization, metadata and access control, reporting, and mobile applications. This role will lead the design and evolution of DEMS Search, the core retrieval platform that powers how customers locate and access digital evidence across cases, sources, and modalities. The PM will define the strategy and execution for the next-generation search experience and the underlying systems that make evidence findable, performant, and reliable at scale. You will partner with engineering teams to build and optimize indexing pipelines, query parsing, ranking logic, and retrieval performance-delivering a fast, precise, and intuitive search experience that scales with DEMS growth. You will also drive the development of multi-modal search capabilities (text, image, video, audio), ensuring all evidence types can be indexed, retrieved, and ranked through a unified framework. Reports to: Vice President, Product Management, Core DEMS Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Direct Reports: None

Requirements

10+ years relevant software Product Management experience ideally in Search or a Search-related function
Direct collaboration with engineers to balance scope, time to market, and functionality, constantly making trade-offs using qualitative, quantitative, and absent data
Excellent problem-solving skills, well-structured written and verbal communication
Proven track record of delivering successful products that achieve key business outcomes
Strong written and verbal communication to effectively align multiple audiences across different teams, timezones, and levels of the organization.
Strong knowledge of project management principles, seeing around corners
Ongoing assessment of program opportunities for improvements and skill improvement
Flexibility to travel domestically and internationally when necessary (10%)

Responsibilities

Define and evolve the Search Platform vision for DEMS - how evidence is indexed, queried, ranked, and retrieved across video, audio, image, and metadata sources.
Build and maintain a multi-year roadmap for search platform capabilities by synthesizing feedback from customers, engineering, and internal product teams that depend on DEMS search APIs.
Partner closely with engineering to design scalable indexing pipelines, optimize query performance, and balance search precision, recall, and latency targets.
Collaborate with data and relevance teams to improve ranking logic, query understanding, and semantic retrieval while ensuring stability and backward compatibility across DEMS experiences.
Operate with high autonomy, proactively clarifying priorities, requirements, and trade-offs across teams that depend on search as shared infrastructure.
Define and track key performance metrics such as query latency, index freshness, retrieval accuracy, and system reliability, driving continuous improvement through instrumentation and experimentation.