Principal Product Manager, Sales and Partner Experience

Expedia Group • Austin, TX

3d

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Principal Product Manager, Sales and Partner Experience Expedia Group’s partner experience team is building the next generation of tools for suppliers, sales, and account managers to grow partner businesses on Expedia’s Travel Marketplace. The partner tools ecosystem is at a critical inflection point moving from fixed workflows to an agentic AI enabled experience. We’re looking for a Principal Product Manager to ensure our AI‑enhanced experiences scale our sales and account management organization’s work with partners. You will own the product lifecycle for sales and account management experiences within our partner tools. From discovery and journey mapping with the field, through launch, adoption, and ongoing measurement, you work closely with supplier‑facing sales and account management teams to translate real‑world feedback into clear product requirements, and ensure our partner tools solve their critical workflows, making them as efficient as possible; automating the mundane and allow them to focus on higher-value tasks.

Requirements

• 8+ years of proven product management experience shipping and scaling B2B products, sales support tools, or internal tools
• Bachelor’s or Master’s degree in business, engineering, data science or a related field; or equivalent related professional experience.
• Proven track record delivering, and partnering with Sales, account management, customer success, or field enablement and building with Engineering, Design, and Machine Learning Scientists.
• Proven experience with ML/AI-powered products and responsible AI practices.
• Experience with B2B SaaS, enterprise or mid-market sales motions, and/or channel sales.

Nice To Haves

• Experience with CRM and sales tooling ecosystems, for example: Allego, Salesforce HubSpot, Dynamics 365, Outreach.
• Experience with marketplaces, travel-tech, or two-sided platforms.
• Experience integrating third-party software solutions.

Responsibilities

• Own sales and account management experiences on Expedia’s partner tools from discovery and journey mapping to launch, adoption, measurement, and deliberate feedback loops.
• Ensure the voice of the sales and account manager is heard as we transform our partner tool platform to an AI-enabled ecosystem.
• Work closely with the Sales and Account Management Solutions team to ensure that any integrations with partner tools happen in scalable way.
• Translate feedback from sales and account management into clear product requirements ensure rapid, iterative delivery from pilot to scaled rollout.
• Influence at all levels. Align stakeholders, drive decisions in ambiguity, and communicate clearly with distinct audiences from execs to engineers.

Benefits

• full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources
• medical/dental/vision
• paid time off
• Employee Assistance Program
• wellness & travel reimbursement
• travel discounts
• International Airlines Travel Agent (IATAN) membership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees