Principal Product Manager, QuickBooks Online

Intuit • San Diego, CA

410d

About The Position

As the Principal Product Manager for QuickBooks Online at Intuit, you will lead the development of a new enterprise suite aimed at enhancing service delivery for mid-market businesses. This role involves collaborating with cross-functional teams to create a comprehensive platform that streamlines operations, enables real-time decision-making, and provides expert services tailored to the unique needs of larger small businesses. Your leadership will be crucial in driving strategic initiatives and ensuring the product meets high standards of quality and customer satisfaction.

Requirements

• Demonstrated leadership experience in a large, complex, global organization.
• Ability to communicate and influence across organizational lines effectively.
• Bold and strategic thinking to develop new strategies and solve customer problems.
• Strong storytelling skills to articulate vision and execution plans clearly.
• Understanding of challenges faced by mid-market businesses.
• Passion for helping consumers and small businesses improve their financial lives.
• Proven ability to solve complex problems and drive to solutions.
• Customer obsession with the ability to gain deep customer insights and translate them into business results.
• Data-driven analytic and decision-making skills.

Nice To Haves

• Experience with QuickBooks and MailChimp products.
• Familiarity with usability testing and behavioral customer data analysis.

Responsibilities

• Create and develop the next generation of end-to-end service delivery platform for mid-market businesses.
• Collaborate with engineers, designers, marketers, customer care, and other professionals to ensure product service delivery meets high standards.
• Drive the creation of a joint vision and plan for providing services across the Intuit Enterprise Platform.
• Oversee the entire life cycle of a product, from research and development to delivery and after-sales support.
• Collaborate with marketing and pricing teams to determine monetization and packaging strategies for enterprise services.
• Identify, design, experiment, and iterate on initiatives using usability testing and market research.
• Maintain an accurate blueprint of the product/service experience across customer interactions, leveraging data to highlight strengths and opportunities.

Benefits

• Competitive salary range of $175K - $222K per year.
• Opportunities for professional development and growth.
• Flexible work environment with potential for remote work options.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: No Education Listed