Principal Product Manager, Multimodal & Vision AI

Zillow-posted 3 months ago
$186,700 - $298,300/Yr
Full-time • Senior
251-500 employees
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The Zillow Artificial Intelligence (AI) & Experience team is responsible for the development of novel models and experiences that strive to reinvent what it looks like to find and secure a home. Our goal is to reinvent home shopping through highly personalized, seamless experiences that are augmented with unique, rich media, insights, and action. We build upon a foundation of quantitative and qualitative understanding of our customers to rapidly test, iterate, and launch customer experiences on the United States’ largest online real estate marketplace. Our team is staffed with applied scientists, engineers, designers, researchers and product managers, partnering closely with teams across Zillow to deliver highly tailored, trusted experiences for millions of customers.

  • Spearhead the strategic innovation and integration of multimodal and computer vision AI technologies across Zillow's customer-facing experiences, balancing brand-new innovation with practical deployment.
  • Identify and complete key opportunities for creative customer experiences, developing innovative methods for buyers & renters to gain deeper insights into homes and locations.
  • Develop and evolve our multimodal AI roadmap, ensuring alignment with both technical feasibility and customer value.
  • Work closely with applied scientists, machine learning engineers, designers, and researchers to use Zillow's extensive real estate dataset for training models and developing experiences.
  • Translate complex technical capabilities into valuable, high-impact user experiences, focusing on visual, textual, and spatial data streams.
  • Lead cross-functional teams to deliver AI products from conception to production, ensuring robust model deployment, performance monitoring, and iterative improvements.
  • Drive responsible AI practices, addressing challenges around data privacy, bias mitigation, and fair housing compliance.
  • Stay informed about new technologies and industry trends to continuously push the team forward in innovative ways.
  • 8+ years in a D2C/B2C product management role leading and testing AI products at scale (millions of customers), with at least 3+ years focused on multimodal AI systems spanning computer vision, natural language processing (NLP), and multi-modal fusion architectures.
  • Technical proficiency in modern AI approaches, encompassing previous involvement with foundational models, grasp of computer vision techniques (object detection, semantic segmentation, image classification) and awareness of Machine Learning Ops standard methodologies for large-scale AI systems.
  • Demonstrated success in bringing computer vision or multimodal AI products from conception to production at scale.
  • Experience with model deployment, integration of complex data pipelines that handle multiple input modalities (images, text, sensor data, etc.), performance monitoring, and iterative improvement cycles.
  • Ability to translate raw technical capabilities into valuable, high-impact user experiences.
  • Understanding of the possibilities and limitations of computer vision in a real customer context.
  • Collaborate with ML engineers, scientists, designers to make technical trade-offs, aligning with customer vision.
  • Navigate ambiguity in a fast-paced setting, adapt to new technologies, apply rigorous learning and testing, and scale expertly.
  • Experience addressing ethical considerations such as bias detection and mitigation, privacy preservation, and compliance with relevant regulations.
  • Skilled communicator (both written and verbal) capable of explaining complex technical ideas to executive partners and technical audiences.
  • Comprehensive medical, dental, vision, life, and disability coverages.
  • Parental leave and family benefits.
  • Retirement contributions.
  • Paid time off.
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