Principal Product Manager - Inventory and Supply Chain (Hybrid - Seattle)

Nordstrom Inc.•Seattle, WA

50d•Hybrid

About The Position

Nordstrom's Inventory and Supply Chain (SC) team is seeking a dynamic leader to fill the Principal, Inventory, and SC Product Manager role. This position offers a unique opportunity to conceptualize, develop, and implement avant-garde solutions to manage Nordstrom's largest asset. The successful candidate will be crucial in making efficient decisions and executing inventory actions as it moves throughout Nordstrom's Supply Chain network. More importantly, this role offers a significant opportunity to impact one of Nordstrom's key priorities: offering our customers a broad selection of products closer to them to help them feel good! As the Principal Inventory and SC Product Manager, the successful candidate will lead the identification and oversight of innovative solutions and products for inventory management and supply chain operations capabilities. This individual will drive impactful and visible projects by collaborating with various internal stakeholders to define the vision and roadmap for how the enterprise-level inventory management capability will coordinate and influence how domain-level capabilities are built. The objective is to augment the efficiency and effectiveness of managing our inventory as it moves from our vendor's facilities through our network to reach our customers' hands. This role is tailored for a visionary leader who fosters innovation within Nordstrom's Inventory and Supply Chain, driving initiatives that significantly improve customer satisfaction and enhance operational efficiency.

Requirements

A minimum of 10 years of experience in product management with a proven track record of leading large-scale projects and initiatives.
At least 10 years of experience combining inventory and/or supply chain, product, and program management skills to drive strategic initiatives focused on process creation, standardization, and improvement, demonstrating a strong ability to enhance operational efficiency and effectiveness.
Bachelors Degree in Information Technology, Computer Science, Data Science or related experience required.
Demonstrated experience in owning and driving the strategy and definition of product roadmaps, with the ability to articulate and execute a clear vision for future product developments.
Proven track record of end-to-end product delivery, demonstrating the ability to manage the entire product lifecycle from concept through launch and beyond.
Experience with feature delivery and making tradeoffs of a product, demonstrating an adeptness at balancing product requirements, user needs, and technical constraints.
Strong analytical and quantitative skills, with the ability to use data and metrics to back up assumptions and recommendations and drive actions.
Excellent communication and leadership skills, effectively articulating ideas to technical and non-technical stakeholders and leading cross-functional teams towards common goals.
Experience in leading and mentoring a team of product, inventory, supply chain managers, or related roles, fostering a culture of innovation and accountability.
Familiarity with the latest trends and technologies in inventory, supply chain management, and logistics, with the ability to leverage technology to solve complex problems and improve customer experience.

Responsibilities

Champion the development and execution of customer-centric strategies, establishing long-term objectives and operational plans that directly influence customer satisfaction.
Serve as a customer advocate, evaluating projects against success criteria to ensure alignment with customer expectations.
Innovate and implement new mechanisms to facilitate coordination and scalability for projects within the Inventory and Supply Chain Organization.
Collaborate with cross-functional teams, including Merchandising, Inventory, Building Tech, and Transportation and Fulfillment Optimization, to establish and achieve ambitious organizational goals, fostering a sense of camaraderie and teamwork.
Drive multiple high-impact and complex products by building roadmaps, defining and analyzing requirements, and executing integrated plans across various teams
Ensure project implementations are congruent with program objectives and adapt to meet evolving requirements.
Define and monitor key performance metrics, conducting regular audits to assess program efficacy.
Partner with UX, Research, and Engineering on feature design.
Work with engineering during feature development to ensure feature objectives are maintained.
Identify and address process inefficiencies through a comprehensive analysis of metrics, proposing operational enhancements such as automation and self-service solutions.
Document and disseminate Standard Operating Procedures (SOPs) to articulate functional requirements and guide implementation efforts.