Principal Product Manager, Hardware

Axon•Scottsdale, AZ

42d•Hybrid

About The Position

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact We are seeking a seasoned Principal Product Manager to lead strategy and execution for innovative hardware products. This role is responsible for defining product vision, guiding cross-functional teams, and ensuring successful development, launch, and scaling of complex hardware solutions. The ideal candidate combines strong technical fluency with customer empathy and has a proven track record of delivering hardware products that integrate seamlessly into broader ecosystems.

Requirements

10+ years of product management experience, with a focus on complex hardware or hardware/software products.
Bachelor's degree in engineering, computer science, or related field (or equivalent practical experience).
Proven success in building, launching, and scaling hardware solutions in enterprise or consumer markets.
Comfortable engaging with engineers on architecture, manufacturing trade-offs, and system-level decisions.
From concept development to manufacturing, logistics, and field support.
Exceptional empathy and ability to translate customer pain points into product strategy.
Skilled at aligning stakeholders across levels, from executives to technical teams.
Demonstrated ability to drive adoption strategies and product growth.
Willingness to travel (up to ~20%) for customer engagement, vendor visits, and cross-functional collaboration

Responsibilities

Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration.
Gather insights from customers, partners, and industry trends to inform product decisions and drive differentiation.
Partner with engineering, design, manufacturing, supply chain, and operations to deliver robust, scalable hardware solutions.
Ensure products meet high standards of performance, reliability, and usability, including firmware, connectivity, and ecosystem integration.
Validate product concepts, refine requirements, and ensure solutions align with user needs and business objectives.
Collaborate with suppliers, integrators, and third parties to deliver end-to-end product solutions.
Establish KPIs around adoption, product quality, cost, and customer satisfaction, and use data to guide prioritization.
Collaborate with sales, marketing, and customer success teams to launch products, build adoption strategies, and ensure long-term success.