Principal Product Manager, Drone as First Responder (DFR)

Skydio•San Mateo, CA

2d•$196,000 - $250,000•Onsite

About The Position

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the role: As the Principal Product Manager for Skydio’s Drone as First Responder (DFR) offering, you will own the end-to-end software features spanning Skydio’s vehicle, controller and cloud platforms, that enable Public Safety and Emergency Responder customers to perform scaled remote drone operations. Skydio's DFR product provides real-time visibility to those on the frontline of emergencies and public safety scenarios. Imagine if every police patrol car had a smart drone in the trunk; Every city had drones docked in strategic locations to respond to emergencies anywhere within seconds; and every command center had operators ready to fly drones remotely. Skydio's DFR product team is leading the way to make this a reality. Location: This position is based onsite 5 days/week at our HQ in San Mateo, CA, with ~50% travel. We offer relocation assistance if needed.

Requirements

8+ years defining and launching complex enterprise-grade solutions, with backend admin controls as well as end-user UI and experiences
Engineering or other technical educational background that makes you at home in deep discussions with engineers on complex technical challenges and tradeoffs
Customer-driven with examples leaning in and working directly with customers to solve for their workflows and problems
Excellent communicator, experienced in sharing out complex information in an understandable delivery for executive-level customers, external partners and internal stakeholders
Ability to utilize experience doing market analysis to drive efficient data-driven decisions

Nice To Haves

Professional background in drones, flight interfaces, Drone Management and/or DFR software offerings
Professional background in real-time crime center (RTCCs) or Real-Time Operations software solutions
Professional background in Public Safety as a career, or developed deep expertise working closely with them as customers
Professional background in using drones for ISR for Federal agencies, or equivalent experience working closely with them as customers
Expertise in the enterprise drone market and DFR offerings specifically
Experience flying drones professionally or in crewed flight

Responsibilities

Own the business of our end-to-end DFR offering, meeting company financial and market growth goals in partnership with GTM and Engineering
Actively meet with customers and internal stakeholders to build expertise in critical DFR use cases and pain points to solve
Leverage strong technical understanding of cloud connected devices and enterprise-level management to ideate and deliver high-value products and features
Define the full end-to-end DFR customer experience spanning cloud admin management, real time drone operations, flight experience, logging and media offload
Collaborate with Platform PMs to prioritize and drive the DFR roadmap, product requirements and key performance metrics
Enable GTM and lead successful launches for DFR products, features, and improvements
Lead cross functional teams to address in-market issues, to ensure Skydio’s DFR platform is world-leading in reliability and meeting customer core needs