(USA) Principal, Product Manager, Customer Data & Identity Experience - Data Ventures

Walmart • Boston, MA

23h • $132,000 - $286,000

About The Position

As a Principal Product Manager, you will lead the incubation, development, and scaling of strategic product portfolios, driving data-informed decisions and customer-centric strategies. This role requires collaboration across multiple teams to align product vision with business goals, ensuring scalable solutions and successful go-to-market plans. You will be the thought leader, influence stakeholders, and manage product lifecycles to ensure successful adoption. Your expertise in analyzing market trends, customer needs, and emerging technologies will be essential to delivering innovative products that meet organizational objectives and enhance user experiences.
About the team: The Identity Customer Experience (IDCX) team, part of the Customer Data & Identity group, focuses on building & enhancing customer identity-driven experiences across various customers interations with Walmart. IDCX innovates in customer identification and leverages proprietary data to deepen Walmart’s understanding of and relationship with our customers. The team collaborates extensively with partner groups to deliver seamless and elevated customer experiences leveraging our data platform.

Requirements

• 10 years’ experience in Product Management, preferably building customer facing products
• Proven expertise in product strategy, roadmap development, and scaling for complex products.
• Strong stakeholder management skills with the ability to influence and align cross-functional teams.
• Proficiency in data-driven decision making, including product and feature analytics, and customer insights.
• Experience leading product development lifecycles using Agile methodologies and MVP approaches.
• A great storyteller, excellent at communicating complex information clearly and building alignment among senior stakeholders.
• A strong mindset of ownership to ensure product success
• Combination of strategic thinking and rigorous execution
• Ability to discover new opportunities anchored around customer centricity
• Self-initiate, ability to operate with minimal guidance
• Knowledge of emerging industry trends, technology innovation, and domain-specific best practices.
• Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management.
• Option 2: 11 years’ experience in product management or related area.

Nice To Haves

• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
• Supervisory experience
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Business Administration
• Masters: Computer Engineering
• Masters: Computer Science

Responsibilities

• Develop and own comprehensive product roadmaps, ensuring alignment with business goals and market demands.
• Utilize data-driven insights and analytics to inform product decisions and identify growth opportunities.
• Lead cross-functional collaboration to drive product vision, strategy, and go-to-market execution.
• Influence and build alignment among stakeholders through clear communication and strategic recommendations.
• Manage product lifecycle from ideation through launch, employing Agile methodologies and MVP strategies.
• Monitor emerging trends and technologies to drive innovation and competitive advantage.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal