Principal Product Manager, Consumer Experiences

Twin Health

1d • $195,000 - $225,000

About The Position

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .
With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
Join us as we reinvent the standard of care in metabolic health.
Own the strategy and execution for Twin’s next generation of consumer-facing experiences.
You will design and ship end-to-end in-app journeys that:
gather rich context about our members,
set up personalized care plans,
and deliver nutrition and activity insights that drive measurable health outcomes.
You’ll define the roadmap, ship quickly, run bold experiments, and scale what works across app, chat, voice, and AI-generated surfaces.

Requirements

• 7+ years of Product Management experience (or equivalent impact)
• 3+ years owning consumer-facing mobile end to end

Nice To Haves

• Experience with subscriptions, payments, or consumer monetization is a nice to have

Responsibilities

• Know the member deeply
• Lead discovery through interviews, usability testing, diary studies, and behavioral analysis
• Synthesize qualitative and quantitative insights into clear product decisions and narratives
• Build shared understanding of member needs across Product, Design, and Engineering
• Build and ship core journeys
• Own critical consumer journeys from first touch through ongoing engagement
• Deliver consumer-grade experiences across mobile, web, chat, and voice
• Move ideas from concept → prototype → experiment → launch with urgency and quality
• Drive outcomes with metrics
• Define input and output metrics tied to member behavior and health outcomes
• Build quarterly plans with clear hypotheses and success criteria
• Ship improvements weekly and iterate based on data, not opinions
• Specify with clarity
• Write crisp PRDs, UX briefs, and acceptance criteria
• Partner tightly with Design, Engineering, and QA to reduce ambiguity and increase velocity
• Lead the narrative
• Tell the story: why this, why now, what we learned, what changed
• Communicate progress and tradeoffs clearly to cross-functional partners and leadership
• Translate insights into the next set of bets on the roadmap

Benefits

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer-sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed