Principal Product Manager, Commercial Bank Client Insights CRM Enablement

Wells Fargo•Concord, CA

1d•Hybrid

About The Position

About this role: Wells Fargo’s Commercial Bank’s Client Insights & Product Mgt group is seeking a dynamic and experienced Principal Product Manager: as a key member of our CRM enablement team you will play a pivotal role in partnering with our Sales and inhouse Gen AI, data science and technology teams to define and develop a CRM/c360/Client Insights product vision, strategy and an 18 month execution roadmap. This is a space which is rapidly evolving and requires a thought leader with execution focus to drive the agenda. You will be expected to leverage emerging trends and opportunities in agentic sales enablement automation, generative ai and advanced analytics to inform product development, predictive capabilities and introduce innovative and impactful solutions that drive business value. In this role, you will: Lead the design and development of significantly changed, innovative, highly complex, strategic technology and processes, that have companywide impact, high risk, or have significant scope, cost, and benefits Lead the strategy and resolution of the most complex and significant challenges across cross functional team Deliver solutions that are long-term, large scale, broad reaching, and require vision, creativity, innovation, advanced analytical, and inductive thinking Provide vision, leadership, and industry expertise in planning and execution of situations with significant risk and undefined conditions that influence companywide business and financial operations Lead project managers, subject matter experts, and managers companywide Serve as an authority advisor to experienced leaders and represent the company externally when working with vendors

Requirements

10+ years of Product Management, product development, strategic planning, process management, change delivery, agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Proven experience with CRM platforms (Dynamics/Salesforce) and deep understanding of CRM functionalities, including integration and sales automation.
Strong understanding of Generative AI and Machine Learning concepts
Visionary thinking to anticipate market trends and customer needs.
Strong understanding of Product Lifecycle management & Product Management certification
Outcome driven with strong correlation of ROI and benefit metrics
Ability to influence and collaborate across multiple levels of the organization
Familiarity with Commercial Banking Industry

Responsibilities

Lead the design and development of significantly changed, innovative, highly complex, strategic technology and processes, that have companywide impact, high risk, or have significant scope, cost, and benefits
Lead the strategy and resolution of the most complex and significant challenges across cross functional team
Deliver solutions that are long-term, large scale, broad reaching, and require vision, creativity, innovation, advanced analytical, and inductive thinking
Provide vision, leadership, and industry expertise in planning and execution of situations with significant risk and undefined conditions that influence companywide business and financial operations
Lead project managers, subject matter experts, and managers companywide
Serve as an authority advisor to experienced leaders and represent the company externally when working with vendors