Principal Product Manager, Capital Platform

Upstart•San Mateo, CA

12h•Remote

About The Position

About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! The Team: Upstart’s Capital Platform team builds the systems that enable capital to flow through Upstart’s marketplace reliably, transparently, and at scale. The team owns the core platform capabilities used by banks, credit unions, and institutional investors to onboard, configure lending programs, execute originations and loan sales, and monitor portfolio performance. Operating at the intersection of product, engineering, capital markets, finance, and compliance, the Capital Platform team focuses on building enterprise-grade, configurable, and reusable infrastructure that supports a growing and increasingly diverse set of capital partners across products. This team is responsible for foundational platform capabilities including partner integrations, capital execution workflows, and capital insights and reporting — with an increasing emphasis on white-label and embedded capital solutions that allow partners to leverage Upstart’s technology within their own ecosystems. As a Principal Product Manager, Capital Platform, you will be a senior, hands-on individual contributor owning strategy and execution for one of Upstart’s most complex and high-impact capital platform problem spaces. This role is well suited for a Staff+ IC who thrives in ambiguity, enjoys building enterprise-grade platforms from first principles, and wants to shape how lenders and investors integrate with Upstart at scale. You will lead multi-quarter initiatives that cut across product, engineering, finance, and compliance, and deliver durable, extensible systems that serve both current and future capital partners. A key focus area for this role is the development and platformization of white-label and embedded capital solutions for enterprise partners. These solutions enable banks, credit unions, and investors to originate, fund, and manage loans using Upstart’s capital infrastructure while maintaining configurability, compliance, and operational rigor. Depending on business needs and background, this role may also be scoped to other core capital platform problem spaces. Depending on business needs and your background, you will own one or more of the following Capital Platform problem spaces: White Label & Embedded Capital Products: Define and launch enterprise-grade, configurable white-label capital solutions that allow partners to originate, fund, and manage loans using Upstart’s capital infrastructure. This includes zero-to-one product development, platformization of capabilities, and designing primitives that can scale across partners without bespoke implementations. Capital Partner Integrations & Execution: Own the core workflows that onboard lenders and investors, execute originations and loan sales, and integrate with external systems and third-party providers. Focus on scalability, reliability, and operational rigor across high-volume, business-critical flows. Capital Insights & Reporting Infrastructure: Lead the evolution of reporting systems, data pipelines, and customer-facing analytics that provide transparency, oversight, and trust for capital partners. Balance correctness, auditability, and usability in regulated, high-reliability environments.

Requirements

7+ years of product management experience, or equivalent demonstrated scope and impact owning complex, multi-quarter initiatives
Demonstrated experience leading initiatives at a Principal / Staff-level individual contributor scope
Proven track record designing and shipping platforms or shared systems, not just standalone features
Experience working with complex B2B or B2B2C workflows (e.g., onboarding, configuration, payments, compliance, reporting)
Ability to operate effectively in regulated, high-reliability environments
Strong technical fluency and experience partnering closely with engineering on architecture and system design tradeoffs
Ability to drive alignment and execution across multiple teams and stakeholders without formal authority
Bachelor’s degree or equivalent practical experience in a technical, analytical, or business-related field

Nice To Haves

Experience building enterprise-grade platforms or infrastructure products, particularly in financial services, fintech, or regulated domains
Experience with zero-to-one product development, including defining problem spaces, validating solutions, and scaling initial implementations
Familiarity with capital markets, lending, or financial operations workflows
Experience building or evolving data platforms, reporting systems, or analytics products
Background working in high-growth or scaling technology companies
Prior collaboration with machine learning, data science, or advanced analytics teams

Responsibilities

Own the strategy, roadmap, and execution for a major Capital Platform problem space with material business impact
Lead multi-quarter, cross-team initiatives that require deep systems thinking and operate under significant ambiguity
Design scalable, configurable platform capabilities that serve a diverse set of capital partners without fragmentation or bespoke delivery
Partner deeply with engineering to define product architecture, tradeoffs, sequencing, and long-term evolution of capital platform systems
Influence adjacent platform and vertical teams to ensure capital partner needs are consistently met across products
Use data, customer insight, and domain knowledge to make high-conviction product decisions and prioritize effectively
Deliver durable, enterprise-grade solutions that meet reliability, compliance, and operational requirements

Benefits

Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices