Principal Product Manager | Agentic AI

Epicor•Lehi, UT

1d•Hybrid

About The Position

As Principal Agent Foundry Product Manager at Epicor, you will lead the strategic direction and execution of AI-powered agents that solve customers’ most complex challenges. You will work closely with customers—both on-site and virtually—to validate high-impact use cases and bring innovative agentic solutions to market. You will be responsible for shaping our long-term roadmap across LLMs, retrieval-augmented generation (RAG), and AI user experience. We are seeking applicants with a visionary mindset, deep technical acumen in AI, and a passion for customer-centered product innovation.

Requirements

10+ years’ experience in product management with a strong track record in launching and scaling technology products
2+ years’ experience in AI, machine learning, or related fields
Proven expertise in customer discovery, strategic road mapping, and lifecycle management
Advanced knowledge of AI/ML frameworks, algorithms, and technologies
Strong analytical and financial skills, including experience with ROI modeling and pricing strategy
Excellent leadership and communication skills across cross-functional teams
Familiarity with Agile methodologies and the software development lifecycle

Nice To Haves

Experience with SaaS and cloud platforms (AWS, Azure, GCP)
Hands-on experience with generative AI tooling, including prompt engineering, RAG, and evals
Familiarity with ERP systems and enterprise software environments
Exposure to data engineering concepts and ML frameworks like TensorFlow, PyTorch, or scikit-learn
Basic proficiency in programming languages such as Python or C#

Responsibilities

Define and drive the strategic roadmap for AI agents, ensuring alignment with customer needs and emerging technology trends
Lead cross-functional teams to validate use cases, prototype solutions, and deliver high-impact AI products
Manage the full lifecycle of AI product portfolios—from ideation through launch and iterative improvement
Prioritize enhancements and customer requests to maximize product ROI and market differentiation
Evaluate pricing strategies using customer value and ROI analysis to support scalable growth
Partner with Product Marketing to develop go-to-market strategies, including beta programs, sales enablement, and reference materials
Facilitate customer advisory meetings to gather insights and validate product direction

Benefits

Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.

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