Principal Product Designer

OpenEye • Liberty Lake, WA

2d • $110,000 - $160,000

About The Position

As a Principal Product Designer, you will lead design strategies across our product initiatives, applying design thinking to every stage of the product lifecycle. You will uncover and validate customer needs through research, testing, and direct engagement, ensuring that these insights guide the solutions we create. Your work will extend beyond creating beautiful interfaces to ensuring that teams solve the right problems, that solutions are rooted in a deep understanding of customer needs, and that every release delivers a high level of usability and polish. You will guide design from early discovery through refinement and launch, making certain each experience supports the overall product vision and advances our long-term strategy. This role requires an experienced design leader who excels at turning customer insights into impactful user experiences, who can champion the “why” behind the work, and who can inspire teams to pursue quality and innovation over producing features for their own sake.

Requirements

• Bachelor’s degree in Design, HCI, or a related field
• 7+ years of professional experience in product design, including senior or higher leadership roles
• Proven track record of leading end‑to‑end product design for complex software applications from concept through delivery
• Strong portfolio showing designs that address validated customer problems and deliver measurable impact
• Demonstrated experience directly leading customer discovery efforts, including research planning, usability testing, and firsthand engagement with end users
• Deep understanding of user‑centered methodologies, usability principles, and accessibility standards
• Exceptional collaboration and communication skills with the ability to clearly articulate the rationale behind design decisions
• Proficiency with modern design tools such as Figma, Sketch, or Adobe XD

Nice To Haves

• Experience creating, maintaining, and scaling a design system for enterprise software or SaaS products
• Experience working in the IP video recording, monitoring, business intelligence, security, home automation, or IoT space
• Proven success influencing product direction and roadmap through design leadership and customer insights
• Strong ability to balance user needs, business goals, and technical constraints in design decisions
• Familiarity with modern software engineering tools and frameworks
• Familiarity with AI-driven experience

Responsibilities

• Define and lead design strategies for high‑impact product initiatives in alignment with the product vision and business goals
• Drive discovery of customer needs through research, usability testing, and direct engagement, ensuring insights guide product direction
• Maintain and evolve OpenEye’s design strategy for consistency, scalability, and usability, and alignment with business objectives
• Oversee complex design projects from concept through launch, ensuring engineering‑ready deliverables meet quality standards before development or release
• Mentor and develop junior Product Designers and coach the broader product team in design thinking and best practices
• Partner with Product Management, Engineering, and QA to ensure alignment of customer needs, business objectives, and technical feasibility
• Ensure feedback from stakeholders and users is integrated into design iterations and post‑launch improvements
• Review UX changes for adherence to design standards and usability principles
• Stay informed about industry trends, competitor offerings, and emerging technologies to inspire innovation
• Other duties as assigned

Benefits

• The pay range for this opportunity is $110,000 - $160,000 annually. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs
• Paid maternity and paternity leave
• Pet Insurance
• Free annual membership to Care.com
• Free access to the Headspace app for you and up to five friends and family members.
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 101-250 employees