Principal Product Designer

Gametime United

About The Position

Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most. With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life. As a Principal Product Designer, you will lead design for some of Gametime’s most impactful consumer experiences across onboarding, discovery, search, event exploration, and value deliberation. This is a hands-on, senior individual contributor role for a designer who thrives in ambiguity, deeply understands customers, and can translate insight into both bold new concepts and incremental improvements that drive activation and conversion. You’ll work end-to-end—from defining problems to shipping and iterating solutions in production—while partnering closely with Product, Engineering, Data, and Research.

Requirements

8+ years of product design experience, with meaningful ownership of consumer-facing products.
Proven success designing for activation, conversion, and complex decision-making flows.
Strong end-to-end design skills: research, interaction design, visual design, prototyping, and systems thinking.
Experience shipping and iterating on data- or AI-informed product features in production, not just concept work.
Ability to collaborate effectively with engineering and data partners on technically complex products.
Strong product judgment—balancing user needs, business goals, and technical constraints.
Comfort working with experimentation, metrics, and iterative delivery.
Excellent communication and storytelling skills, with the ability to influence cross-functional partners.

Responsibilities

Own and evolve core consumer journeys across onboarding, discovery, search, event exploration, and decision-making.
Deeply understand our customers through qualitative research, quantitative data, and behavioral insights.
Lead ambiguous, high-impact problem spaces, framing opportunities and defining experience direction from first principles.
Design high-quality UI and UX, from early concepts and prototypes to polished, production-ready designs.
Concept and validate new value propositions that help users more easily discover, evaluate, and choose events.
Partner closely with Product, Engineering, and Data to bring ideas to life and ensure high-quality execution.
Contribute to AI-enabled experiences—such as personalization, smarter discovery, or decision support—by shaping interaction models, user flows, and trust-building patterns, and by helping ship these features in production.
Drive activation and conversion outcomes through experimentation, iteration, and close collaboration with growth and analytics partners.
Use metrics and learning loops to evaluate impact and continuously improve the consumer experience.
Raise the bar for craft and product thinking, influencing design quality beyond your immediate projects.
Mentor and support other designers, contributing to a strong, thoughtful design culture.