Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are building out our Product Analytics function and we are looking for a Principal Product Analyst to drive our vision forward. This is a critical role, where you will be responsible for building analytics foundations and best practices to empower data-driven decision-making across our product teams. Your work will contribute to the success of our businesses through strong partnerships and collaboration horizontally across products and deep within strategic initiatives. A day in the life (Responsibilities) A key focus of this role will be leading our measurement framework, metrics definitions, and building a reporting and analytics infrastructure to support self-service insights and our rhythm of the business. You will foster a strong data culture with product, engineering and design cross-functional stakeholders enabling teams to measure impact, understand user behavior and optimize product experiences. This is a trusted advisor role and you love ensuring data is driving solid decision making and improving our products and customer experience everyday. You will drive dashboarding, analytical studies, experimentation, modeling and a product data science roadmap enabling strategic product decisions at scale with data. The Product Analytics team sits inside of R&D Operations at Toast. The R&D Operations team is on a mission to empower our teams to build great products efficiently, effectively, and at scale. We remove obstacles, foster alignment, and help teams focus on what matters most—solving real problems for our customers. Operating at the intersection of Product, UX, Engineering, Marketing, and Customer Success, we ensure that teams are equipped with the right processes, strategies, and insights to drive meaningful impact.