Principal, Practice Administration

Northern Trust • Chicago, IL

2d

About The Position

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Job Summary: The Cloud Practice Administrator plays a key role in supporting the day-to-day operations of the cloud practice. This includes managing administrative tasks, coordinating resources, tracking project progress, maintaining documentation, and assisting with reporting and compliance. The ideal candidate is detail-oriented, organized, and has a foundational understanding of cloud technologies and service delivery models.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in administrative or coordination roles, preferably in IT or cloud services.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
• Proficiency in Microsoft Office Suite, project management tools (e.g., Jira, Asana), and collaboration platforms (e.g., Teams, SharePoint).
• Strong organizational, communication, and multitasking skills.

Nice To Haves

• Experience with ITIL or other service management frameworks.
• Understanding of cloud service models (IaaS, PaaS, SaaS).
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Assist in scheduling and coordinating meetings, training sessions, and workshops.
• Maintain and update cloud practice documentation, templates, and knowledge base.
• Track and report on key performance indicators (KPIs) and utilization metrics.
• Support onboarding and offboarding of cloud team members.
• Maintain resource allocation and availability records.
• Coordinate with HR and finance for staffing and billing matters.
• Monitor project timelines, milestones, and deliverables.
• Assist in preparing status reports and dashboards for leadership.
• Ensure compliance with internal processes and client requirements.
• Help manage budgets, forecasts, and expense tracking.
• Support contract administration and renewals.
• Liaise with procurement and legal teams as needed.
• Maintain access and permissions for cloud platforms and collaboration tools.
• Support license management and usage tracking.
• Assist with audits and security reviews.

Benefits

• Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits.
• Northern Trust also provides a discretionary bonus program that may include an equity component.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal