Principal Portfolio Partner

INTEGRIS Health•Oklahoma City, OK

About The Position

INTEGRIS Health Corporate Office, Oklahoma’s largest not-for-profit health system has a great opportunity for a Principal Portfolio Partner in Oklahoma City, OK. In this position, you’ll be a part of our team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health. Under the direction of the Vice President of Strategic Enterprise Solutions, the Principal Portfolio Partner is responsible for the effective leadership of key process redesign efforts. Providing leadership, the Principal Portfolio Partner will evaluate current operations and work with hospital management and executive leadership to design, implement, and sustain comprehensive processes and systems that integrate the best in people, process, and technology. Key areas of focus will be the Access Center, Patient Logistics Hub, Care Progression, Virtual Care Strategies, Strategy, Service Line Optimization, and Workforce Transformation.

Requirements

4+ years of healthcare operations experience required
Master of Healthcare Administration or Master of Business Administration required
Ability to analyze and interpret financial and other data/ general intuition for business
Excellent interpersonal skills necessary; ability to interact with a wide range of staff and hospital personnel in a professional manner; customer service skills must be strong, genuine and noticeable
Ability to plan, prioritize, and achieve effective time management
Ability to work under pressure and meet established goals and objectives
Public speaking and writing skills a must
Intermediate to advanced knowledge and experience in Microsoft Excel and PowerPoint.

Nice To Haves

1+ years of experience in a leadership role within a health organization preferred
Project management certifications preferred
Lean or Lean Six Sigma certifications preferred

Responsibilities

In partnership with Strategic Enterprise Solutions leaders, develop a comprehensive system of processes to support a high functioning department; aligning people, process, and technology that integrate hospital and ambulatory care coordination
Drive initiatives to improve Hospital and Clinic operations, with a focus on access, patient throughput, and overall operational efficiencies
Ability to support several projects at one time
Completes projects according to the parameters, timelines and budget discussed and agreed on by senior management, providing updates and discussing important project variables on a continuous basis.
Manages and coordinates health system wide efforts to ensure performance improvement programs are developed and managed using data driven focus that sets priorities for improvements aligned to ongoing strategic imperatives
Utilizes SME knowledge of operations and performance improvement to serve as a facilitator of hospital operational improvements, and change management
Manage multi-work stream programs to timeline, scope, budget across the larger system
Collaborate, communicate, and coordinate with clinical and operational program leaders, executive leadership, sponsors to ensure that the programs vision, strategic goals, and needs are being met
Leads committees to ensure senior leaders stay informed and are engaged in strategic decision making
Serves as a change agent, assisting leaders and caregivers to assimilate change in performance processes
Guides others in making decisions and can coordinate, motivate and create an atmosphere where a team can successfully exchange ideas.
Prepares and facilitates meetings including discovery sessions, collaborative design sessions, training, and project retrospectives
Has strong writing skills and creates playbooks, tip sheets, newsletters, and other communications to support projects, change management and go-lives
Strong critical thinking and problem-solving skills and will respond to unfamiliar, undefined, and unstable situations by using analytical tools and rules to determine root cause and resolve a broad range of application problems
Assist in the development of comprehensive power bi dashboards and tracks outcomes
Second Tier of leadership support for SES team and mentors new caregivers.
Other duties as assigned
Developing and implementing policies and procedures, coordinating activities, coordinating A3s
Trains New Hires On Processes
Provides guidance, coaching and professional development to direct reports
Advises and coaches lower tier SES team members
Manages relationships with sr. business leaders and clinical caregivers to provide regular updates on progress, identification of barriers and risks, recommends a path forward and influences alignment on key solutions.
Leveraging subject matter expertise, identifies clinical process standardization opportunities and leads the implementation of the subsequent best practices
Organization and delegation skills to break large projects down into milestones and assign tasks best suited to team members
Partners with executive leadership at the corporate and local level to develop, design and implement comprehensive care progression solutions; ensuring key milestones and dependencies are managed