Principal Portfolio Manager, Enterprise

Zillow
2d$169,300 - $284,700Remote

About The Position

Zillow’s mission is to give people the power to unlock life’s next chapter. Delivering on that mission at scale requires strong, cohesive enterprise foundations that power every product experience and internal operation. The Enterprise Foundations portfolio spans Zillow’s shared identity, infrastructure, data and AI, and design systems — the core capabilities that enable product velocity, system reliability, and long-term scalability across the company. As Zillow continues to grow, these shared platforms must evolve intentionally and cohesively to support multiple lines of business and future innovation. This role sits within Product Development Operations and provides portfolio-level leadership across these enterprise foundations. The Principal Portfolio Manager, Enterprise is accountable for portfolio-level prioritization, coherence, and decision support across Zillow’s shared enterprise platforms. This role operates horizontally across identity systems, application infrastructure, developer enablement, enterprise data and AI platforms, and design systems to ensure investments are sequenced intentionally and aligned to company strategy. The goal is to ensure Zillow is investing in the right foundational capabilities at the right time — balancing modernization, reliability, scalability, and innovation. This role does not own technical architecture or delivery execution. Engineering and platform leaders own technical direction and execution. This role ensures their investments are translated into a clear, decision-ready portfolio view that enables confident executive planning and funding decisions.

Requirements

  • 10+ years of experience in portfolio management, product operations, technology strategy, enterprise platforms, or related roles.
  • Experience operating across large-scale, multi-team platform or infrastructure environments.
  • Strong technical fluency — able to understand architectural concepts, platform modernization, data ecosystems, and engineering trade-offs without acting as the architect.
  • Proven ability to operate at enterprise portfolio altitude, connecting multi-year strategy, funding decisions, and execution realities.
  • Demonstrated experience balancing innovation investments with reliability, scalability, and technical debt reduction.
  • Exceptional systems thinker who sees cross-platform interdependencies and second-order impacts.
  • Experience influencing senior engineering and executive leaders in complex, matrixed organizations.
  • Strong executive communication skills, able to synthesize technical complexity into clear, business-aligned decision narratives.
  • Comfortable operating in ambiguity and shaping clarity where none exists.
  • Experience supporting prioritization and investment decisions with senior technical and executive leaders.
  • Highly effective influencing without authority in matrixed organizations.
  • Strong executive communication skills, translating technical complexity into business-aligned decision narratives.
  • Comfortable operating in ambiguity and shaping clarity across technical domains.

Responsibilities

  • Own the enterprise portfolio narrative across shared identity, infrastructure, data/AI, and design foundations.
  • Maintain a multi-year enterprise portfolio outlook that reflects modernization needs, lifecycle management, scalability goals, and cross-platform sequencing.
  • Partner with Engineering, Product, Data, Finance, and Strategy leaders to evaluate and prioritize foundational investments.
  • Make trade-offs explicit — balancing reliability, innovation, technical debt reduction, cost, and business enablement.
  • Provide visibility into cross-platform dependencies, systemic risks, and architectural sequencing constraints.
  • Enable funding and capacity allocation decisions by framing enterprise investments in terms of business impact, risk mitigation, and long-term value.
  • Translate technical portfolio complexity into clear executive narratives that support planning cycles and decision forums.
  • Improve portfolio governance, intake, and investment clarity across shared platforms.
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