Principal PMT, Fraud and Abuse Mitigation, Amazon Leo

Amazon • Redmond, WA

6d

About The Position

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit
satellites that will provide low-latency, high-speed broadband connectivity to
unserved and underserved communities around the world.

The Principal PMT – Leo Fraud and Abuse, will be at the forefront of building
products and processes to mitigate overall fraud and abuse loses for Amazon Leo.
You will conduct deep dives, look around the corners, and partner with
Stakeholders across Leo and broad Amazon organization to implement solutions to
mitigate fraud and abuse. You will also implement a mechanism to quickly
identify new emerging fraud & abuse trends and take swift to put controls to
mitigate the new patterns of fraud & abuse. This Principal PMT will develop a
common vision and scope, establish timelines, and drive system readiness and
solutions are ready for launching and growing Leo services. This role will
engage with senior leaders across the organization and will work in partnership
with Leo Engineering, AWS, and Amazon teams to execute the plan.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management

Nice To Haves

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• Experience in working on fraud and abuse mitigation capabilities

Responsibilities

• Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy fraud and abuse loss mitigation capabilities. broadband customer onboarding and service activation capabilities
• Own tangible goals and deliverables to enable product development and readiness to scale globally and deliver the best customer experiences while still protecting the business from bad actors.
• Possess great written and verbal communication skills and facilitate collaboration across multiple teams.
• Be structured and flexible at the same time to learn as the business evolves.
• Provide visibility and communicate extremely well, with responsibility to provide updates to VPs, author operation plans, business reviews documents, and communicate to the broader Leo and Amazon team.
• Be a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience.
• Thrive on ambiguity and have a track record of delivering large-scale technology products and/or led large operational or technical teams.
• Lead large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.
• The ability to think and move quickly and is inspired to build mechanisms to simplify and continuously innovate.
• Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal