Principal PC Health and Diagnostics Architect
About The Position
We are looking for a Principal PC Health & Diagnostics Architect to lead the architecture of next‑generation diagnostics for HP Notebooks, Desktops, and Workstations. In this role, you will design intelligent diagnostic systems that operate across firmware, OS, and telemetry, enabling PCs to accurately identify hardware, environmental, and peripheral related issues and proactively communicate health status to users and IT administrators. This role is ideal for a senior architect with deep PC systems knowledge who wants to solve complex, real‑world problems at scale and significantly reduce support cost, misdiagnosis, and customer escalations.
Requirements
- Bachelor’s or master’s degree in computer engineering, Electrical Engineering, or a related STEM field.
- 10+ years of experience in PC systems architecture, firmware, or advanced diagnostics
- Direct experience in the PC industry (Workstations/Notebooks) or complex systems like Aerospace or Automotive where "In-Situation" diagnostics are critical.
Nice To Haves
- Experience with telemetry pipelines, SNMP, WMI, or enterprise systems management
- Exposure to predictive health monitoring or sensor‑driven diagnostics
- Background in large‑scale PC fleets, workstations, automotive, aerospace, or similar complex systems
Responsibilities
- Systems Diagnostics Architecture
- Telemetry & Health Monitoring
- Peripheral & Ecosystem Awareness
- Proactive Communication & Fleet Management
- Quality, Accuracy & Cross‑Functional Leadership
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
