Principal Network Engineer

Verizon Communications-posted 7 months ago
Full-time • Senior
Remote • Lone Tree, CO
Telecommunications
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The Principal Network Engineer will use their experience and knowledge of principles, theories, and concepts of Session Border Controllers (SBC) and routing and switching technologies to create world-class network design for external F500 customers seeking network transformation. You will work directly with the customer, build trust with stakeholders, and own the design process as a network engineering subject matter expert. You will work closely with Verizon and Customer Operations, project management, and engineering teams to ensure the customer's requirements are met. In addition, you will provide technological vision for network transformation, serve as the engineering team lead back into Verizon, and ensure information is flowing to engineering resources assigned to the project.

  • Create client solutions based on business requirements involving Session Border Controllers, IP telephony, advanced networks, data center, security, and virtualization technologies.
  • Proactively manage client engagement at all client levels, technology lifecycle development, and planning & coordination with various internal/external stakeholders.
  • Support standard and custom solution development initiatives and network management device and application certification for Managed Services solutions and clients.
  • Collaborate with Engineering/Planning, IT, Product Development, and various Verizon and external delivery and support teams to manage the design and implementation of client projects.
  • Provide technical trainings and support for the Managed Services Operations team.
  • Design, implement, and support solutions involving SBC, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual technologies.
  • Analyze, evaluate, and communicate network capacity and performance data with the objective of driving improvements to customer's network.
  • Provide Matrix supervision of a team for specific projects, resource management, process documentation, and peer mentoring.
  • Oversee customer network documentation such as solution design document, record of change, and network diagrams.
  • Act as an escalation point, providing 4th level incident support for customers.
  • Create presentations and demonstrations related to technology, process, or client solutions as necessary.
  • Own design process and address critical issues.
  • Protect Verizon's customer proprietary network information and Verizon information assets.
  • Bachelor's degree or six or more years of work experience.
  • Six or more years of relevant work experience as a network engineer with experience designing, implementing, and configuring Ribbon Session Border Controllers in complex enterprise networks.
  • Master's Degree and seven or more years of experience in technology disciplines.
  • Ribbon SBC CORE Support Professional Certification or equivalent practical knowledge, and/or Cisco CCNP, CCIE Certification.
  • Possess in-depth Ribbon SBC knowledge, IP network architecture and design disciplines, operational support familiarity, previous and current extensive hands-on implementation and thorough configuration knowledge and capabilities for all platform levels.
  • Have very strong customer interfacing background, as well as superior oral and written communication skills.
  • Extensive technical writing skills.
  • In-depth knowledge of all routing protocols (For example: BGP, EIGRP, OSPF, GLBP, VRF), Traffic engineering, L2/L3 VPN, multicast & class of service.
  • Strong understanding and familiarity with router, LAN switch, application accelerator, wireless controller and IP Voice.
  • Disciplined and oriented in practice of and adherence to process and procedures.
  • Ability to research technical issues and develop solutions.
  • Strong attention to detail.
  • Excellent written and verbal skills.
  • Good organizational skills.
  • Must be achievement oriented.
  • Possess problem solving skills including conceptual and analytical thinking.
  • Capable of working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Possess ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
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