The Principal Cloud Platform Operations Engineer is a senior position within the VCP Core Webscale team. This position is responsible for the onboarding and operational support for applications within Verizon Cloud Platform. This position will be responsible for system administration, network administration for upstream and downstream network elements supporting the 5G Core. The Principal Engineer position must excel in technical theory and documentation. The Principal Engineer will function as a subject matter expert in automation and cloud computing and will leverage those skills to drive efficiencies. In this role the candidate will be responsible for leading the implementation of feature designs and will provide feedback to engineering for solutions to improve reliability and performance. The candidate will partner with key stakeholders to ensure new features and or fixes are swiftly tested and rolled out with no negative impact to customers. The candidate will have the opportunity to envision and operationalize system and network variables to benchmark the platform and to ensure reliability and performance metrics are met. This position will provide advanced support for the Verizon Cloud Platform. Responsible for the Openshift (Kubernetes) environment, storage, and the network infrastructure. This position will require independent thinking and a creative mindset with the ability to leverage automation to eliminate manual processes and provide near real-time visibility into system health and performance. The candidate must be able to identify deficiencies and quickly develop solutions to help improve reliability and add operational efficiencies. The role will help onboard tenants to the Webscale Platform, while developing an in-depth understanding of the client applications. The candidate will need to be able to support a flexible work schedule, including overnight and weekend work as business needs dictate. The candidate will also participate in on-call rotation that provides after hours critical support to tenant applications. The candidate will function as a subject matter expert in container based cloud-computing and automation. The role also has the exciting opportunity to lead and actively participate in meetings with key stakeholders regarding the planning, lab, engineering, and operations practices alike. Mentor junior team members on design concepts, compute, storage, and networking in a Kubernetes environment. Act as a point of escalation for external support teams, providing feedback and guidance on the evolution of the platform support and maintenance. Lead failure analysis and remediation efforts. Provide concise weekly updates to management and present project status to leadership. Effectively communicate with tenants and on rare occasions external customers.