Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Principal ITSM System Administrator, you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. As a Principal ITSM System Administrator, you'll be responsible for proactively managing and monitoring ITSM servers, primarily ServiceNow, to ensure seamless operation. You'll apply database administration expertise to handle complex data integrity, performance tuning, and integrations. Your goal will be to recommend and implement patches/updates to maintain compliance and resilience in a mission-critical government environment aligned with ITIL 4 and federal standards. By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to collaborate with cross-functional teams to resolve complex issues, implement best practices, and support disaster recovery planning. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.