Principal IT Portfolio Manager

Qualtrics • Seattle, WA

97d • $200,500 - $365,500 • Hybrid

About The Position

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field. A Master's degree is a plus.
• 7+ years of experience in IT management, with a focus on planning, resource management, and governance.
• Demonstrated experience in establishing or maturing a Project Management Office (PMO) and implementing portfolio management processes.
• Strong understanding of IT operations, including architecture, applications, and development methodology.
• Deep knowledge of project management methodologies (e.g., Agile, Scrum, Waterfall, Hybrid) and their application in a business context.
• Proven ability to develop and implement IT strategies that align with business objectives.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership, communication, and interpersonal skills.
• Proficiency with Portfolio and Project Management (PPM) software (e.g., Jira, ServiceNow PPM, Planview, etc.).
• Professional certification such as PMP (Project Management Professional), PgMP (Program Management Professional), or similar is highly desirable.

Responsibilities

• Execute Strategic Portfolio Planning: Execute the strategic IT planning cycle to align with the organization's overarching Strategy & Governance function.
• Build the Governance Framework: Build and mature the PMO framework that underpins the IT Governance function.
• Provide Portfolio Intelligence: Provide critical portfolio intelligence to leadership and the broader Strategy & Planning function.
• Facilitate Resource & Capacity Planning: Facilitate the resource and capacity planning process to support effective strategic governance.
• Drive Process Improvement: Champion the continuous improvement of the Planning & Governance function.

Benefits

• Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
• Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year).
• 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year).
• On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees