Principal Instructor - ArcGIS Enterprise

Esri • Vienna, VA

92d • $86,320 - $134,160

About The Position

In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs. The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations. Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Requirements

• 8+ years of professional experience leveraging Esri's software capabilities.
• 5 of those years should be in ArcGIS Enterprise or Enterprise Geodatabases.
• 2+ years of professional experience in classroom facilitation and instructional delivery.
• Ability to handle multiple responsibilities while prioritizing student needs.
• Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials.
• Proven ability to collaborate with multiple cross-functional teams.
• Excellent verbal and written communications skills.
• 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year.
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.
• Bachelor's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field.

Nice To Haves

• Familiarity with web-based meeting tools.
• Completion of an Esri technical certification and facilitation certification.
• Demonstrated technical writing ability.
• Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements.
• Master's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field.

Responsibilities

• Grow user skills by developing and delivering training programs through various formats and methods including in-person, virtual and hybrid offerings.
• Identify and address skill gaps through targeted training sessions and workshops.
• Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges.
• Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant.
• Collaborate with customers to understand their business processes and requirements for sustainable GIS workflows.
• Provide guidance and training on best practices for designing and implementing sustainable GIS workflows.
• Actively promote the adoption of ArcGIS across customer groups and identify potential use cases.
• Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS.
• Develop compelling narratives and visualizations to effectively communicate the impact of GIS.
• Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories.

Benefits

• Medical, dental, vision, basic and supplemental life insurance for employees (and their families).
• 401(k) and profit-sharing programs.
• Minimum accrual of 80 hours of vacation leave.
• Twelve paid holidays throughout the calendar year.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree