Principal Implementation Specialist - North East

Medtronic • North Haven, CT

404d • $112,000 - $168,000

About The Position

The Principal Implementation Specialist at Medtronic plays a crucial role in advancing the implementation of the Touch Surgery Ecosystem within major hospital systems. This position involves managing multiple full-cycle implementation projects, ensuring timely execution and effective communication with various stakeholders. The specialist will work closely with clinical and administrative teams, providing training and support during the Go-Live phase, and will be responsible for monitoring account health post-implementation to drive adoption and mitigate risks.

Requirements

• Bachelors degree required
• Previous minimum experience of 7 years working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy or medical device perspective.
• Ability to communicate and influence effectively across multiple internal teams and customer departments.
• Ability to travel 25-75% of the time, as needed, to customer sites.

Nice To Haves

• Strong project management skills and experience with project management tools are prioritized.
• Experience with Healthcare IT is preferred, including network configuration and live streaming technologies.
• Some technical proficiency is required to understand our products and conduct the required testing with integrated surgical video systems.
• Experience with driving the adoption of digital technologies.
• Ability to work remotely and productively for an international company spanning multiple time zones across the US and Europe.

Responsibilities

• Project manage multiple concurrent full-cycle implementations of Touch Surgery Ecosystem at major hospital systems, ensuring projects are executed on-time and within budget.
• Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering.
• Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into future product development.
• Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.
• Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration.
• Partner with the sales team and project manage and support pre-sales activities, including IT, privacy and cybersecurity reviews, leveraging Medtronic's expert teams when required.
• Monitor account health post Go-live and create and execute action plans to increase adoption and prevent account risk.

Benefits

• Competitive Salary
• Flexible Benefits Package
• Short-term incentive called the Medtronic Incentive Plan (MIP)
• Wide range of benefits, resources, and competitive compensation plans designed to support employees at every career and life stage.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees