Principal Implementation Project Manager

Cognite-posted 15 days ago
Full-time • Principal
Phoenix, AZ
501-1,000 employees
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Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future. Learn more about Cognite here Cognite Product Tour 2025 Cognite Product Tour 2024 Cognite Product Tour 2023 Data Contextualization Masterclass 2023 Our values Impact : Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves. Ownership : Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. Relentless : Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. About the role: The Principal Project Manager doesn't just manage tasks; they own the outcome. You are the single point of accountability for leading high-priority, industrial AI implementation projects from contract signing through successful deployment and value realization. Your mandate is to guarantee that every project aligns perfectly with our customer's strategic priorities and delivers measurable business impact.

  • Own end-to-end project delivery from kickoff to closure, including scope, budget, quality, and customer outcomes, ensuring project success and financial performance.
  • Translate use case objectives into quantifiable business KPIs and lead Value Realization Workshops to establish baselines and demonstrate impact.
  • Develop detailed project plans covering scope, schedule, resources, budget, risks, and quality, proactively managing dependencies and blockers.
  • Manage complex system integrations connecting OT/IT data sources with agile methodology and continuous stakeholder engagement.
  • Ensure project delivery aligns with customer strategic goals such as operational excellence, safety, sustainability, or cost reduction through regular reporting and executive briefings.
  • Ensure that Account Executives (AEs), Customer Business Executives (CBEs) and other key stakeholders are regularly updated on project status, scope, risks, and financial performance, enabling full transparency into delivery progress and customer outcomes.
  • Partners with the Product team for any product features, capabilities, or deliverables committed as part of the customer agreement, escalating gaps through defined governance channels (Value Delivery to Product interface) to safeguard contractual commitments, time-to-value, and customer satisfaction.
  • Handle project financials including bookings, revenue recognition, cost tracking, margin analysis, and forecasting, reporting transparently to Portfolio Manager.
  • Act as the main point of contact for customers during project execution, managing governance processes, leading steering committee meetings, and providing executive briefings with clear communication.
  • Oversee customer satisfaction management and follow-up , manage partner vendor relationships, and maintain process documentation.
  • Drive change management activities such as user training and adoption support in collaboration with the Customer Business Executive
  • Act as a primary liaison between clients and internal teams (Engineering, Product, Customer Success), managing stakeholder communication, expectations, risk, and issue resolution throughout the project lifecycle.
  • Be alert to expansion opportunities by understanding customer challenges and proactively coordinate with appropriate Cognite stakeholders.
  • Leverage Cognite PMO playbooks and best practices while contributing to continuous improvement through lessons learned and process enhancements.
  • Bachelor's degree in engineering, Computer Science, Business, or related fields.
  • 10+ years or more of project management experience, in SaaS, cloud, or enterprise software delivery preferably with a portfolio of successful, complex industrial or enterprise-level IT/AI projects.
  • Proven ability to manage complex, multi-stakeholder projects in fast-paced environments and experience leading cross-functional teams (Data Scientists, Engineers, Solution Architects).
  • Deep proficiency in industrial verticals (e.g., Energy, Manufacturing, Chemicals, Oil & Gas, Life Science, Utilities/Power and Renewables).
  • Strong financial acumen and proficiency in tracking project realization/forecasting.
  • Methodology Fluency: Demonstrated practical knowledge of Agile/Scrum and experience leveraging PMO methodologies (like PMP/PRINCE2) to drive delivery efficiency and manage risk in fast-paced environments.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Proficiency with project management tools such as Jira, Confluence, MS Project, or Smartsheet.
  • Willingness to travel as needed for client engagements.
  • Certifications such as PMP, PRINCE2, or Agile/Scrum
  • Experience with SaaS implementation lifecycle, including onboarding, training, and change management.
  • Familiarity with data platforms, cloud infrastructure (Azure, AWS), or industrial IoT.
  • Exposure to data engineering, analytics, AI, or machine learning projects is advantageous.
  • Competitive compensation
  • 401(k) with employer matching
  • Competitive health, dental, vision & disability coverages for employees and all dependents
  • Unlimited PTO
  • Paid Parental Leave Program
  • Employee Referral Program
  • Join a team of 60+ different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝.
  • A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @ cognitedata 📷 to know more
  • Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
  • Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.
  • Paid mobile phone and WiFI
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