Principal Group Engineering Manager - FastTrack

Microsoft•Redmond, WA

22h

About The Position

Microsoft FastTrack delivers migration and deployment services to some of the world’s largest organizations adopting Microsoft 365. As AI reshapes how enterprise services are delivered, FastTrack must evolve from a labor‑intensive delivery model to a technology‑augmented service platform that improves migration success, increases practitioner productivity, and scales customer onboarding globally. This Principal Group Engineering Manager - FastTrack is accountable for leading this transformation. This role owns the engineering strategy and execution required to modernize FastTrack’s delivery model through platform investments, automation, and applied AI. You will lead the development of intelligent service capabilities that reduce manual effort in migration and deployment workflows, improve onboarding outcomes, and enable FastTrack practitioners to deliver at greater scale, quality, and speed. Success in this role is measured not only by platform delivery, but by measurable improvements in FastTrack’s global service economics, including migration throughput, deployment success rates, practitioner productivity, onboarding cycle time, and cost‑to‑deliver. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Master's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
6+ years people management experience.
10+ years of experience leading engineering teams delivering large‑scale platforms or services
Incorporate new/latest AI tech around evals, LLMs, etc).
Experience applying automation, AI, or data‑driven systems to improve operational efficiency
Proven track record driving organizational or delivery model transformation through technology
Experience partnering across Product, Engineering, and Delivery organizations in complex environments
Execution mindset with ability to translate long‑term strategy into measurable business impact

Responsibilities

Define and execute the engineering roadmap that evolves FastTrack from a people‑centric delivery model to an AI‑augmented service platform
Develop internal platforms, automation systems, and intelligent orchestration capabilities that modernize how migrations and deployments are planned and executed
Apply AI and data‑driven approaches to: Reduce migration risk
Apply AI and data‑driven approaches to: Improve deployment predictability
Apply AI and data‑driven approaches to: Automate onboarding workflows
Apply AI and data‑driven approaches to: Augment practitioner decision‑making
Improve migration outcomes and onboarding success by embedding intelligence directly into FastTrack delivery experiences
Build engineering capabilities that enable FastTrack delivery teams to serve more customers with greater consistency and reduced manual effort
Develop copilots, automation frameworks, and decision support systems that accelerate repeatable migration and deployment tasks
Reduce planning overhead and operational friction in migration workflows
Enable delivery teams to execute complex onboarding engagements with improved quality and speed through technology‑assisted execution
Accountable for engineering investments that improve: Migration throughput
Accountable for engineering investments that improve: Time to onboard customers to Microsoft 365
Accountable for engineering investments that improve: Deployment success rates
Accountable for engineering investments that improve: Delivery team productivity
Accountable for engineering investments that improve: Reduction in manual intervention during onboarding
Accountable for engineering investments that improve: Global FastTrack capacity to support customer growth
Translate FastTrack business needs into scalable engineering solutions that improve delivery efficiency and service scalability.
Partner with Microsoft 365 Product teams to align FastTrack engineering investments with platform roadmap priorities
Collaborate with Product and Delivery leadership to identify deployment challenges that can be solved through automation and intelligent tooling
Work with engineering teams across Microsoft to integrate shared capabilities into FastTrack delivery platforms
Act as a trusted technical partner to senior leaders across Product and Delivery organizations
Lead the transition to new technology‑enabled delivery workflows across FastTrack
Drive adoption of automation‑first and AI‑assisted migration practices
Build and develop a high‑performing engineering organization focused on execution, service impact, and continuous improvement
Establish experimentation frameworks to evaluate emerging technologies and AI approaches in real‑world onboarding scenarios