About The Position

AWS Global Financial Services Business Unit is seeking a world class sales professional to manage our global customer and partner relationship. The Global Account Manager is responsible for partnering with the customer to build strategic relationships, articulate a clear vision and generate business value. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role. For more information on Amazon Web Services, please visit http://aws.amazon.com

Requirements

  • 7+ years of technology related sales, business development or equivalent experience
  • Bachelor's degree
  • Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Nice To Haves

  • Experience selling cloud solutions at a software company or equivalent
  • Experience with AWS and technology as a service (IaaS, SaaS, PaaS)

Responsibilities

  • Leading and directing the AWS customer account team.
  • Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
  • Working closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
  • Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
  • Managing the sales pipeline via Salesforce and facilitating all stages of a sale.
  • Participates and leads in the negotiation and closing of legal agreements and complex contracts.
  • Maintains an operating knowledge of AWS’s service catalog and is able to relate them to solving customers’ business problems.
  • Helps define product requirements by understanding and evangelizing the needs of customers.
  • Working with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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