About The Position
Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. We are seeking a Principal Analyst to join our Fraud Strategy & Analytics team to own the analytical strategy for assessing and mitigating fraud risk, including onboarding and early-lifecycle exposure. This role will report to the Senior Manager of Risk Analytics. This senior individual contributor role will be central to driving actionable insights & defining the risk strategy across Toast’s Fintech ecosystem.
Requirements
- 6–8 years of experience in data analytics, payments risk & fraud; fintech experience is a plus.
- Very strong SQL & Python skills and proficiency with analytical tools.
- Proven ability to analyze large, complex datasets to extract actionable insights.
- Demonstrated experience owning ambiguous problem spaces and translating them into clear analytical frameworks and measurable outcomes.
- Exceptional communication skills, with a track record of influencing cross-functional stakeholders and executive leaders.
- Ability to thrive in a dynamic, fast-paced environment with competing priorities.
- Strategic thinker with high intellectual curiosity and a passion for driving impact.
Responsibilities
- Lead the definition and evolution of risk frameworks across the customer lifecycle, with a focus on early-stage and onboarding risk.
- Design, develop, and own core fraud and risk metrics that inform decision-making, performance measurement, and strategy.
- Partner with internal stakeholders (Product, Engineering, Risk Operations) to translate analytical insights into scalable solutions.
- Evaluate, integrate, and manage external data sources to enhance risk detection and decisioning capabilities.
- Define data requirements and partner with engineering to build and maintain reliable, production-grade data pipelines.
- Act as a thought leader in fraud analytics, setting best practices for measurement & risk modelling.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
