Principal Field Solution Architect - Data Center Solutions - Raleigh, NC

CDW-posted 8 months ago

$85,000 - $144,000/Yr

Full-time • Senior

Merchant Wholesalers, Durable Goods

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At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Principal Field Solution Architect is a field-based technical pre-sales role that focuses on developing comprehensive solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business.

Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals.
Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
Maintain relationships with Key strategic partners.
Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field.
Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc.
Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers.
Mentoring and coaching of solution architects around best practices to engage with coworkers and customers.

Bachelor's Degree or equivalent experience.
Minimum of eight years in technical, pre-sales, or post-sale delivery role.
Motivated, self-starting, and able to independently perform high quality work with minimal guidance.
Industry knowledge and domain expertise: An SSA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices. They should have a deep understanding of the architecture, products, technologies, and solutions offered by the company.
Areas of Expertise specific to this role includes: Servers, Mainframe, Storage, Hyper Converge Infrastructure (HCI), Data Protection / Business Continuity.
And / Or expertise in: Enterprise Networking (Campus), Datacenter Networking, Wireless.
Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role.
Customer-focused approach: An SA must have a customer-centric mindset and be able to understand and articulate customer needs effectively.
Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution.
Willingness to travel up to 25% or as needed.
Experience with AI, a plus.

Pay range: $85,000- $144,000 depending on experience and skill set.
Annual bonus target of $35,000 subject to terms and conditions of plan.

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Principal Field Solution Architect - Data Center Solutions - Raleigh, NC

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