Principal Experience Designer - Agentic Checkout
About The Position
How customers shop is undergoing the most dramatic shift since the rise of ecommerce. As a Principal Experience Designer, you will operate at the forefront of this opportunity to define new ways payments happen. Your primary mission will be to autonomously design, influence, and lead the creation of end-to-end, AI-augmented, and autonomous user experiences that define the future of digital payments. You will not only establish the user experience strategy for products, but architect the adaptive solutions across several teams. We seek a leader who can take ownership of a product's customer journey, from identifying opportunities to shipping user experiences, influencing executive-level decision-making along the way. Your success will be measured by your ability to design systems that actively learn, adapt, and intelligently serve customers who increasingly integrate AI agents into their daily lives.
Requirements
- 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Nice To Haves
- Fluency with figma: prototyping, sharing components
- Experience designing for agentic experiences
- Familiarity with LLM models and training methods
- The ability to leverage business data and analytics to identify opportunities to innovate the experience, prioritize work, and inform the design
- Experience designing intuitive interaction models between people and AI agents.
- A dynamic portfolio demonstrating ownership of shipped projects - from concept to post-launch
Responsibilities
- Establish overall business or technical strategy for user experience initiatives.
- Negotiate with and influence decision-making reaching the senior executive level
- Identify and resolve unique situations of substantial significance in user interface or interaction design
- Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
- Lead the development of user experience strategies that resonate with target audiences.
- Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning
Benefits
- PayPal is committed to fair and equitable compensation practices.
- The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
- For more information, visit https://www.paypalbenefits.com.
- For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
- We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
- To learn more about our benefits please visit https://www.paypalbenefits.com.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
