Principal, Experience Design

PayPalSan Jose, CA
1d$198,000 - $323,950Hybrid

About The Position

Join PayPal's Workshop Innovation team as a hands on design leader shaping the future of biometric payments. Imagine a world where payments happen from mobile devices to in-store experiences—enabled entirely by your presence. This role focuses on reimagining the payment journey for merchants and consumers, combining both the physical and digital experience together. This isn't role isn't follow patterns that already exists, its about creating new ones. Success requires a blend of creative vision, strategic thinking, and a relentless focus on customer and influencing high-level executive decisions.

Requirements

  • Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Nice To Haves

  • Define and establish standards in this emerging field to deliver biometric payment experiences.
  • Navigate senior-level decision-making processes to align innovative ideas with organizational goals.
  • Address complex and highly impactful challenges related to user interface and interaction design.
  • Deliver high-quality, market-ready designs while shaping the approach of larger product design teams.
  • Spearhead user experience strategies that resonate deeply with the target audience, ensuring solutions remain intuitive and customer-centric.

Responsibilities

  • Establish overall business or technical strategy for user experience initiatives.
  • Negotiate with and influence decision-making reaching the senior executive level
  • Identify and resolve unique situations of substantial significance in user interface or interaction design
  • Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
  • Lead the development of user experience strategies that resonate with target audiences.
  • Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Benefits

  • medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off
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