Principal Engineer, Agentic AI

PayPal-posted 2 months ago
$209,000 - $359,150/Yr
Full-time • Senior
Hybrid • San Jose, CA
5,001-10,000 employees
Credit Intermediation and Related Activities
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As the Principal, Agentic AI, you will lead the strategy, development, and execution of AI-driven autonomous shopping experiences. You will spearhead initiatives that leverage agentic AI-intelligent digital agents that anticipate, negotiate, and execute commerce transactions on behalf of users. This role requires deep expertise in AI, e-commerce, and digital transformation, as well as strong leadership in cross-functional collaboration.

  • Define and implement the Agentic Commerce strategy, aligning with company goals.
  • Identify and capitalize on emerging AI trends in automated shopping, voice commerce, and personalized digital assistants.
  • Partner with executive leadership to integrate AI-driven commerce into the company's long-term vision.
  • Work closely with AI, data science, and engineering teams to build intelligent shopping agents that enhance user experiences.
  • Oversee development of predictive, proactive, and personalized AI shopping assistants.
  • Drive adoption of LLMs (Large Language Models), machine learning algorithms, and reinforcement learning for optimizing commerce transactions.
  • Ensure data privacy, security, and ethical AI considerations are embedded in product development.
  • Build and manage partnerships with AI vendors, fintech platforms, and commerce technology providers.
  • Drive revenue growth by identifying new business opportunities in automated and agentic commerce.
  • Collaborate with marketing, sales, and product teams to enhance customer adoption of AI-driven shopping experiences.
  • Lead efforts to create hyper-personalized, AI-driven shopping experiences that anticipate and fulfill customer needs.
  • Leverage real-time data, behavioral analytics, and AI decision-making to improve conversion rates.
  • Champion a customer-first approach, ensuring seamless, frictionless transactions across digital platforms.
  • 11+ years of experience in e-commerce, AI, digital strategy, or related fields.
  • Deep understanding of agentic AI, LLMs, and intelligent commerce systems.
  • Proven track record of leading AI-driven digital transformation initiatives.
  • Experience working with AI/ML models, personalization engines, and automation tools.
  • Strong leadership, cross-functional collaboration, and executive stakeholder management skills.
  • Experience in conversational AI, voice commerce, and autonomous shopping systems.
  • Background in fintech, blockchain, or programmatic commerce is a plus.
  • Familiarity with regulatory and ethical considerations in AI-driven commerce.
  • Flexible work environment
  • Employee shares options
  • Health and life insurance
  • Annual performance bonus
  • Equity compensation
  • Medical, dental, and vision benefits
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